If trust matters to your customers, it should matter to your business. BBB Accreditation gives you the credibility and tools to stand out online and in the moments that influence buying decisions.
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If trust matters to your customers, it should matter to your business. BBB Accreditation gives you the credibility and tools to stand out online and in the moments that influence buying decisions.
To qualify, you'll need to:
You can start your application online anytime at BBB.org/apply, or connect with a BBB team member at 888-860-2227 ext. 757 if you’d like someone to walk you through it.
We take the time to understand your business because trust isn’t one-size-fits-all. Every application is reviewed by a real person so we can make sure your business meets our Standards of Trust.
Here’s what we look at:
This process could take additional time if your industry requires licensing.
BBB | Other platforms | |
Trust and credibility | Verified standards, vetted reviews, and complaint resolution | Public reviews only, no vetting or business conduct oversight |
Lead generation | Qualified traffic from people actively seeking trusted businesses | High visibility, but traffic isn’t always from people ready to choose |
Advertising options | Affordable, fully managed campaigns through BBB Marketing Solutions | Do-it-yourself ads with limited support |
Cost | Free profiles; fees for long-term credibility and trust ROI through BBB Accreditation | Free profiles; paid ads optional |
BBB advantage | Combines authority, credibility, and client-protective features — ideal for reputation-driven service providers. | Lacks formal trust standards, business ethics enforcement, or accountability beyond review moderation. |