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The Review Solution "leave a review" page on mobile phone

The BBB Business App powered by 3ci, Now Includes Text Message Premium

  • Getting Customer Reviews by Sending a Text
    -- Collect reviews on major review sites
    -- Select from 100+ review sites
  • Update Your Business Information
  • BBB Business Blog
  • BBB Events

85% of consumers trust online reviews as much as personal recommendations.

Upgrading to Premium delivers online reviews everywhere you need them most.

Collect reviews on major review sites like BBB, Google, Facebook and Yelp
 
All major review sites.

Collect reviews on
major review sites.

Select from 100+ review sites.

Examples of review sites on mobile device like BBB, Google, Facebook and Yelp
Customer Chooses!

Simple Review Site Selection:

  • Rearrange the order in which review sites are presented.
  • Customer chooses where they want to leave their review.
Examples of monitoring review sites like BBB, Google, Facebook and Yelp
Review monitoring!

Take control of your online reputation!

  • Monitor reviews on sites that are important for your business.
  • Keep track of how your presence improves over time.
  • Respond to reviews on review sites with a simple click from your dashboard.
  • Watch your customer reviews and rating increase every week at a glance.
  • Scroll through and monitor individual reviews as they accumulate.
Example of two cell phones displaying the Review Solution app
Versatility.

Multichannel engagement.

  • Send review requests by text.
  • OR send review requests by email.
  • Let your client decide.
  • Define your review sites.
  • Thumbs up / down choice presented.
Example of two mobile phones showing reviews
Make it the way you want it.

Customize
review requests.

  • Customize text message.
  • Customize email message.
  • Upload your logo or photo.*

 

The Review Solution comprehensive dashboard shown on a laptop
Comprehensive dashboard.

See everything in
one place.

  • Monitor each employee's activity.
  • Track all review requests sent.
  • Control review sites being impacted.
  • Manage all customizations.