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The BBB Business App powered by 3ci, Now Includes Text Message Premium

  • Getting Customer Reviews by Sending a Text
    -- Collect reviews on major review sites
    -- Select from 100+ review sites
  • Update Your Business Information
  • BBB Business Blog
  • BBB Events

85% of consumers trust online reviews as much as personal recommendations.

Upgrading to Premium delivers online reviews everywhere you need them most.


 
All major review sites.

Collect reviews on
major review sites.

Select from 100+ review sites.

Customer Chooses!

Simple Review Site Selection:

  • Rearrange the order in which review sites are presented.
  • Customer chooses where they want to leave their review.
Review monitoring!

Take control of your online reputation!

  • Monitor reviews on sites that are important for your business.
  • Keep track of how your presence improves over time.
  • Respond to reviews on review sites with a simple click from your dashboard.
  • Watch your customer reviews and rating increase every week at a glance.
  • Scroll through and monitor individual reviews as they accumulate.
Versatility.

Multichannel engagement.

  • Send review requests by text.
  • OR send review requests by email.
  • Let your client decide.
  • Define your review sites.
  • Thumbs up / down choice presented.
Make it the way you want it.

Customize
review requests.

  • Customize text message.
  • Customize email message.
  • Upload your logo or photo.*

 

Comprehensive dashboard.

See everything in
one place.

  • Monitor each employee's activity.
  • Track all review requests sent.
  • Control review sites being impacted.
  • Manage all customizations.