This Business Is Not BBB Accredited

Sprint Corporation

Sprint Corporation

(855) 848-3280

Sprint Corporation

118 years in business
Headquarters
6200 Sprint Pkwy
Overland Park, KS 66211
Fax Numbers
  • (888) 569-4927
Additional Phone Numbers
  • (816) 559-1000
  • (855) 848-3280
  • (888) 211-4727
  • (210) 348-8383
Additional Email Addresses
  • executive.offices@sprint.com
Additional Website Addresses
BBB File Opened: 01/20/1998
Business Started: 01/01/1899
Business Incorporated: 11/15/1938 in KS
Type of Entity
Corporation
Business Management
  • Mr. Marcelo Claure, President and CEO
  • Mr. Lincoln Korfanty, Executive Escalations
Business Category
  • Telephone Communications
  • Cell Phone & Tablet Equipment, Supplies & Repair
  • Telecommunications Equipment - Disability
  • Telephone Equipment & Systems Service & Repair
  • Telephone Service - Long Distance

Additional Information
  • All customer complaints are to be directed to the Kansas City Better Business Bureau to be handled at the World Headquarters Location on 6200 Sprint Parkway, Overland Park, KS 66251
Alternate Business Names
  • Sprint PCS
  • Sprint P C S Headquarters
  • Sprint Nextel
  • Sprint Broadband Group
  • Sprint PCS New Transfers
  • U S Sprint
  • Sprint Long Distance
  • Boost Mobile
  • Sprint Communications, Inc.
  • nTelos

A-

Government Action

CFPB v Sprint Corporation

On May 12, 2015, the Consumer Financial Protection Bureau, 50 Attorneys General and the Federal Communication Commission reached an agreement with Sprint Corporation resolving allegations that Sprint Corporation allowed illegal charges to be added to consumers' wireless bills, a process known as "cramming." The case was filed against Sprint and Verizon who must pay a combined $120 million in refunds and $38 million in pen... Read More

Government Action

FTC V SPRINT

On Oct 21, 2015, the Federal Trade Commission filed a complaint in federal court against Sprint Corporation, alleging that Sprint failed to give proper proper notice to consumers who were placed in a program for customers with lower credit scores and charged an extra monthly fee. The complaint alleges that Sprint placed consumers with lower credit scores in an Account Spending Limit (ASL) program, which required an extra monthly fee, ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Sprint Corporation

This Business Is Not BBB Accredited

Sprint Corporation

Customer Review Rating:

96%

Composite Score: