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About

About This Business

The company offers new and used automobiles, light and heavy duty truck sales and full service repair facilities.

BBB Accredited Since: 4/1/1948

Years in Business: 79

Business Details

BBB File Opened:
1/1/1948
Business Started:
1/1/1947
Business Incorporated:
1/30/1958
Type of Entity:
Corporation
Business Management:
Rich Willis, Board Chairperson
Jason Willis, CEO
Matt Sokolowski, COO
Kenzie McDonald, Administrative Assistant

Additional Contact Information

Principal Contacts
Rich Willis, Board Chairperson
Customer Contacts
Matt Sokolowski, COO
Fax numbers
Primary Fax: (515) 253-9813
Additional Websites
willisautocampus.com

Additional Information

Latest Reviews

  • Shawn S

    "On an oil change and alignment the service department damaged my car by scratching plastic engine components. They also changed for an alignment which was not completed." ... Read full review

  • Tasha L

    "I purchased a brand new 2024 Infiniti QX60 and I have decided not to return to this dealership. Based on my experience, I understand why others have recommended purchasing from a different dealership." ... Read full review

  • Emily L

    "I bought my 2017 Jeep Grand Cherokee from Willis on March 11th. I was able to drive my car for 4 weeks before I had to take it in due to 2 lights coming on." ... Read full review

View all Reviews

Frequently asked questions about Willis Automotive

  • Is Willis Automotive BBB Accredited?

    Yes, Willis Automotive has been a BBB Accredited Business since April 1, 1948.

  • What is the BBB rating of Willis Automotive?

    Willis Automotive has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Willis Automotive have on BBB?

    Willis Automotive has 6 complaints filed with BBB in the last 3 years, 2 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Willis Automotive.

  • How many customer reviews does Willis Automotive have on BBB?

    Willis Automotive has 3 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Willis Automotive.

  • How do I file a complaint against Willis Automotive?

    You can file a complaint against Willis Automotive on BBB.

  • Where is Willis Automotive located?

    Willis Automotive is headquartered at 2121 NW 100th St, Clive, IA 50325-5348.

  • What does Willis Automotive do?

    The BBB Business Profile for Willis Automotive describes the business as follows: The company offers new and used automobiles, light and heavy duty truck sales and full service repair facilities. Business category: New Car Dealers.

  • How long has Willis Automotive been in business?

    Willis Automotive has been in business for 79 years, since 1947.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.