This Business Is Not BBB Accredited

Wells Fargo Bank N A

Wells Fargo Bank N A

(800) 869-3557

Wells Fargo Bank N A

165 years in business
666 Walnut St
Des Moines, IA 50309-3907
BBB File Opened: 01/01/1948
Business Started: 01/01/1852
Business Incorporated: 01/01/1852 in SD
Type of Entity
Contact Information
  • Principal: John Stumpf, CEO
  • Randy Hamilton, Work Director
  • Shane Zimmerman, Business Banking President


Government Action

On January 22, 2015, the Consumer Financial Protection Bureau (CFPB) and the Maryland Attorney General, Case # 1:15-cv-00179-RDB, entered into a stipulated final judgement and order with respect to Wells Fargo Bank. Without any admission of wrong doing the complaint alleged that Wells Fargo participated in an illegal scheme to exchange money or marketing services for referrals of settlement-service business in connection with consumers' home mort Read More

Government Action

On March 28, 2016 The California Attorney General along with five district attorneys entered into a stipulated final judgement with Wells Fargo Bank, N.A. Case # BC 611105.

The civil complaint alleged that Wells Fargo violated sections 632 and 632.7 of the California Penal Code by failing to timely and adequately disclose its automatic recording of phone calls with members of the public.

As part of the settlement Wells Fargo will pay civil penaltie... Read More

Government Action

On September 8, 2016 the Consumer Financial Protection Bureau (CFPB) entered into a Consent Order with Wells Fargo Bank, N.A. (Wells Fargo). Administrative Proceeding: 2016-CFPB-0015.

The CFPB has fined Wells Fargo $100 million dollars for illegally enrolling consumers in unauthorized deposit and credit card accounts without their knowledge or consent in order for Wells Fargo employees to obtain financial compensation for meeting sales targets. T... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Wells Fargo Bank N A


Wells Fargo Bank N A