Reviews

This profile includes reviews for The Management Group Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

The Management Group Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• Headquarters Location

  

  The Management Group Inc

  7710 NE Vancouver Mall Dr Ste B Vancouver, WA 98662-6485

  
• 

  The Management Group Inc

  30 S Louisiana St Ste 1 Kennewick, WA 99336

  

Review Details

• Review fromDevonte S

  Date: 05/29/2026

  1 star
  My experience with REMOVEDwas unsatisfactory. REMOVEDcontacted me to schedule an interview for the same day, which we ultimately postponed to the following Tuesday. During my interview with REMOVED, she expressed positive sentiments about the potential collaboration, mentioning that I would be working with REMOVED. She also informed me that the position would not offer full-time hours, but I could fill in as needed. I was comfortable with this arrangement.When asked when I could submit my resignation, I informed her that I would do so the following day. However, I did not receive any communication from REMOVEDthe following day. I sent a follow-up email, but I received no response. All my phone calls were ignored.The following day, I contacted REMOVED, who informed me that she had provided information to REMOVED, who should have contacted me. I subsequently called REMOVEDfrom another phone number, and he finally answered. He assured me that REMOVEDhad sent him information to another candidate, but he would discuss the matter further. After I had sent another email to obtain his response, REMOVEDstated that REMOVEDfelt that the hours were insufficient for me. This was surprising, as we had previously discussed this aspect of the position. If they had decided to offer the job to someone else, they should have communicated this decision instead of procrastinating and ignoring my request. Their slogan emphasizes integrity and communication, but they clearly missed the REMOVEDin this instance. I would strongly advise against applying for this position in the future.
  

  The Management Group Inc

  Date: 08/17/2026

  Thank you for sharing your feedback. Were sorry to hear that your experience did not meet expectations. When multiple candidates are being considered for a position, hiring timelines can sometimes take longer than anticipated as our team works through interviews, feedback, and final hiring decisions. That said, we recognize that timely and clear communication is important throughout the process, and we understand your frustration with the delay in receiving an update. We appreciate you taking the time to interview with The Management Group and to provide this feedback. We will use it as an opportunity to continue improving communication with candidates throughout our hiring process.

• Review fromP. K.

  Date: 05/21/2026

  1 star
  Having the worst rental experience of my life.We've had 2 property managers in 9 months, we'll have our third soon. REMOVEDstaff allowed over a months worth of trash to build up on the property, are covering up their tenants dumping motor oil (cancer causing hazardous waste) in the soil, allowed unauthorized dogs to live on the property leaving dozens of piles of waste. Had to report the trash and hazardous waste motor oil dumping to city and state authorities, have never had to do that before! REMOVEDhas neglected the property I'm renting for years. Ironically they're contracted by the property owners to rent and manage it, I wonder what the property owner would think about all the neglect, hazardous waste, and trash. REMOVEDhas the nerve to request a rent increase after failing perpetually at the most basic of communication, follow through, and upkeep. They've fixed none of the issues, but want more money.TMG sent landscapers to the property without notifying me, the landscapers completely destroyed my work in yard. REMOVEDtells me my lease is incorrect about yard responsibilities 9 months into renting, still waiting for her to amend the lease 9 months in. When the landscapers destroyed my yard, REMOVEDinsultingly said she's "sorry the landscaping didn't meet my expectations". My expectations were basic communication and for TMG to not destroy my yard, that's an unreasonable expectation with TMG.
  

  The Management Group Inc

  Date: 05/28/2026

  Were sorry to hear about your experience and understand your frustration regarding communication, property upkeep, and landscaping concerns.

  
  Our team takes resident feedback seriously, and we appreciate issues being brought to our attention so they can be reviewed appropriately. We also recognize that management transitions can be challenging and understand the importance of clear communication throughout the process.

  Please understand that while it felt like your concerns were not being addressed, the complaints we received and handled appropriately through the legal process.

  Because several of the concerns mentioned involve specific residency details, we encourage you to contact our management team directly at REMOVEDso we can further discuss the situation and work toward resolution.

  P. K.

  Date: 05/31/2026

  I've already talked to REMOVED, Destinie, REMOVEDand your 2 terminated property managers ad nauseam about all the issues, I'm not calling yet again but I understand you have to try and look professional here. You know who I am and what I'm talking about, or you can spend 5 minutes with your coworkers to find out more. YOU call ME with a plan to fix the problems and reestablish trust.

  P. K.

  Date: 09/06/2026

  It gets worse: Trees have not been trimmed in years, Portland REMOVEDcalls it a "tree emergency" which could start a fire. REMOVEDinformed me that the tree touching the power line could be "live" with electricity, told me to stay 50ft away from it but it's 15ft from my door. Imagine being told by the electricity company that you could get electrocuted at any time because REMOVEDhasn't trimmed the trees in years. REMOVEDwas "waiting for PGE" to get back to her about the trees, I called PGE and explained the situation, a PGE Tech showed up in literally 10 minutes to trim the FIRE HAZARD. Insane, tenants maybe burning to death or getting electrocuted aren't TMG's top priorities, they have checks to collect! Our trees are scrapping up against neighbors houses, they are complaining to us, we've informed REMOVED, they do nothing. Stone walkway is a tripping hazard and hasn't been maintained in years, thousands of broken glass pieces in another gravel walkway, they don't care.-TMG says the motor oil dumping is safe! They've provided zero data or information to ease the concerns of cancer causing hazardous waste spilled in 2 locations on the property. They expect us to trust them when they constantly contradict themselves, can't communicate, don't maintain and manage the property, can't maintain their staff. REMOVEDonly said the motor oil dumping is fine and safe once tenant complained about it for the 10th+ time, they say everything has been fine now but they kept it a secret apparently? Also if it's fine "now", does that mean it wasn't "fine" for months? They won't say, a VP says they won't be discussing it anymore lol. I don't actually believe they contacted "the city" (they won't name the department or a city employee) and a private company, they won't provide info or evidence of that. -TMG requires once a year to enter the home and photograph literally everything inside with a 360 degree camera in every room. Had to argue with them to schedule a time. They notified us of the "inspection" by sending an auto-email at 5am which said "for office use only" at the bottom (??) and was obviously from 2020 (it's 2026) as the email was full of COVID prevention info. Bizarre behavior. Have never had such a personally violating inspection in 21 years of renting.-Day 1 of renting the home, REMOVEDstaff left a key outside on a windowsill and not in the lockbox. One key in the lockbox, one key hidden outside on a windowsill. Mind-boggling. -REMOVEDgave us a bunch of broken items in the yard. A broken hose, a broken hose organizer, a broken sprinkler, broken and rotting wooden planters. Property is so neglected, we are pulling old items out of the dirt in the yard- kids toys, a hula hoop, tools, random items embedded in and sticking out of the dirt for years. Have never been given literal trash by a property manager before. -TMG installed blinds in the living room after tenancy started Sept 2025, replaced crumbling falling apart old blinds in June 2026. Sept 2026 submit a maintenance request to replace/fix old blinds that continue to fall apart, we're told they "do not replace blinds during tenancy", even though the literally did twice during tenancy. Happened twice, but doesn't happen. The inconsistency and contradictions are overwhelming. -REMOVEDcannot hire, train, support, and supervise competent professional employees. Here are the name of staff I've worked with that have left in less than 12 months- REMOVED, REMOVEDDestinie, REMOVED. When their staff are fired or quit, which is very often, no one informs you they left or who your new contact is. You have to find out they were fired/quit by trying to contact them. So unprofessional and inept. '-REMOVEDresponded on REMOVEDMaps and it looks like AI. Either it is AI or their staff can't form sentences that look human. Ultimately this company just collects checks for property owners who don't want to manage their properties and just want a check. Both parties have zero incentive for the property to be maintained and safe, for customers to have a positive experience.

• Review fromLisa S

  Date: 05/13/2026

  5 stars
  I wanted to leave a positive review regarding my experience with REMOVEDbecause there were two employees in particular who really stood out to me during my move-in process.First, REMOVEDwas absolutely incredible throughout my rental application experience. Every question or concern I had was answered promptly and professionally. If I texted her, she would usually respond within one business day or sooner, and if documents needed to be emailed over, I often received them within the hour. More importantly, she was warm and personable during the entire process. She made me feel heard instead of feeling like just another applicant. Small things like congratulating me during the approval process and communicating kindly made a huge difference during what can normally be a stressful move.Second, I recently submitted a maintenance request through REMOVEDand was impressed by how quickly the request was acknowledged. I immediately received a work order number along with communication about when the technician would REMOVED, maintenance technician REMOVEDM came out to complete the repair, and he was excellent. He professionally handled the repair from start to finish, including shutting the water off, installing the required bathroom part, restoring everything properly, and making sure the work was completed correctly before leaving. The entire process was efficient, respectful, and professional.Good customer REMOVEDis hard to find these days, and both REMOVEDand REMOVEDM genuinely made my experience with TMG a positive one. I really appreciate the professionalism, communication, and care they both showed.
  

  The Management Group Inc

  Date: 05/20/2026

  Thank you so much for taking the time to leave such a kind and detailed review of your positive experience working with REMOVEDand REMOVED. We're so glad to hear that our team provided you with excellent service and made sure you felt heard. As always, please reach out if there is anything else we can help with!

• Review fromWendy B

  Date: 05/09/2026

  5 stars
  I can't say it enough, the staff are wonderful. Cloe and REMOVEDhave just been the best at getting me thru the hoops on a particularly hard move for me. Thank you!
  

  The Management Group Inc

  Date: 08/17/2026

  Thank you for the 5-star review, REMOVED! We're delighted to hear you had a great experience with us. 

• Review fromDorian T

  Date: 05/01/2026

  5 stars
  Thank You REMOVED. for taking the time to fix our oven you've made our children very happy as pizza night is back on the menu thank you so much??????
  

  The Management Group Inc

  Date: 05/14/2026

  Thank you for taking the time to leave us a 5-star review, REMOVED!

• Review fromKristoffer S

  Date: 04/30/2026

  5 stars
  REMOVED. Did a fantastic job replacing the dishwasher. Very fast and efficient. Took care of everything that needed to be done! Thank you
  

  The Management Group Inc

  Date: 05/01/2026

  Thank you so much for the kind words and 5-star review of your experience, REMOVED! Your feedback is highly appreciated. 

• Review fromSarah J

  Date: 04/29/2026

  5 stars
  REMOVEDM with TMG Maintenance Services NW was great. He was able to fix our door handle within 5 minutes and even made his own sREMOVEDto fit. He was very kind - I highly recommend him! Thank you, REMOVEDM!
  

  The Management Group Inc

  Date: 05/01/2026

  We appreciate you taking the time to share your positive experience with REMOVED! As always, do not hesitate to reach out if there is anything else we can assist with. 

• Review fromJose M

  Date: 04/23/2026

  5 stars
  Cloe was fast and efficient. Her response was quick and always informative. With her generous help we were able to apply and get approved within 24hrs. I appreciate how we were able to get down to business. REMOVEDalso helped with sending us multiple listing and links to apply. Both of them deserve recognition. Well done!
  

  The Management Group Inc

  Date: 05/01/2026

  Thank you for taking the time to leave a 5-star of your experience with Cloe and REMOVED. We're so glad you had a great experience with our team. 

• Review fromPam E

  Date: 04/22/2026

  5 stars
  Everyone I have come in contact with at REMOVEDhas been wonderful! Today I had my first maintenance appointment, and the technician REMOVED. was amazing! He was knowledgeable, proficient and professional. He patiently answered all my questions. It was a great experience.
  

  The Management Group Inc

  Date: 05/01/2026

  Thanks for the 5-star rating, REMOVED! We're go happy to hear about your great experience with REMOVED!

• Review fromJames H

  Date: 04/22/2026

  5 stars
  Had a complicated situation for a lease with new (legal) immigrants and the need to co-sign for them as relatives of my wife... TMG REMOVEDtook me through the initial phases and visit to the townhouse, and Cloe took us from there through all the necessary paperwork and background checks. It was pretty complicated, but Cloe was there texting me every step of the way. Very helpful staff!
  

  The Management Group Inc

  Date: 05/14/2026

  We appreciate you taking the time to leave such a kind review of your experience working with REMOVEDand Cloe. We're delighted that you had a great experience working with our team!