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Business Profile

Batteries

Expion360 Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Batteries.

About

About This Business

Expion360 designs, assembles, and distributes premium
lithium batteries for recreational vehicles, marine, golf, industrial, residential,
and off-the-grid needs. 

Years in Business: 10

Products and Services

Deep Cycle Lithium Batteries (LiFePO4 or Lithium Iron Phosphate) for RV, marine, gold, industrial, residential, and off-the-grid needs

Business Details

BBB File Opened:
6/9/2020
Business Started:
6/16/2016
Business Incorporated:
6/16/2016
Type of Entity:
Corporation
Alternate Names:
Expion360
Business Management:
Mr. Brian Schaffner, CEO
Joseph Hammer, President

Additional Contact Information

Customer Contacts
Mr. Brian Schaffner, CEO
Fax numbers
Other Fax: (541) 797-6715

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • American Express
  • Apple Pay
  • Discover
  • Google Wallet
  • MasterCard
  • PayPal
  • Visa
  • Venmo
Refund and Exchange Policy
Return Policy for Non-Defective Products: 
Returns within 30 Days: Non-defective products may be returned within 30 days of the original purchase date, provided that proof of purchase is provided. 
RMA Authorization: An Expion360 Approved RMA Authorization must be obtained and included with the non-defective products when shipped back. To obtain an approved RMA, please contact our support team at [email protected]. They will guide you through the process and provide you with the necessary authorization. 
Restocking Fee: A 15% restocking fee will be applied to all non-defective merchandise that is returned for restocking. This fee will be deducted from the buyer's account before issuing any credit back to the buyer. 
Shipping/Handling Costs: The responsibility for shipping and handling costs associated with returning non-defective products rests with the buyer. These costs will not be reimbursed by Expion360. 
Condition of Returned Products: To be eligible for credit, the returned products must be in new condition, unused, and in their original packaging with all accessories included. 
Credit Issuance: Once the returned products are received and verified to be in new condition, a credit will be issued to the buyer's account. This credit can be used for future orders or refunded, depending on the buyer's preference. 
Please note that this return policy is applicable only to non-defective products. If you encounter any issues with a defective product, please refer to the warranty or contact our support team for assistance. 
If you have any further questions or need clarification regarding our return policy, please feel free to reach out to our support team at [email protected].  

Frequently asked questions about Expion360 Inc.

  • Is Expion360 Inc. BBB Accredited?

    No, Expion360 Inc. is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of Expion360 Inc.?

    Expion360 Inc. has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Expion360 Inc. have on BBB?

    Expion360 Inc. has no complaints filed with BBB in the last 3 years.

  • How do I file a complaint against Expion360 Inc.?

    You can file a complaint against Expion360 Inc. on BBB.

  • Where is Expion360 Inc. located and what areas does it serve?

    Expion360 Inc. is located at 2025 SW Deerhound Ave, Redmond, OR 97756. Service area: Expion360, serves the United States.

  • What does Expion360 Inc. do?

    The BBB Business Profile for Expion360 Inc. describes the business as follows: Expion360 designs, assembles, and distributes premium lithium batteries for recreational vehicles, marine, golf, industrial, residential, and off-the-grid needs. Business category: Batteries.

  • How long has Expion360 Inc. been in business?

    Expion360 Inc. has been in business for 10 years, since 2016.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.