Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

Share
Business Profile

Shoes

Italeau

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shoes.

About

About This Business

Italeau offers online shoes, handbags, and wallets.

Years in Business: 9

Business Details

BBB File Opened:
3/6/2025
Business Started:
11/20/2016
Date of New Ownership:
1/10/2025
Business Incorporated:
12/30/2024
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Sole Ventures, LLC
Business Management:
Ms. Tierra Forte, CEO
Number of Employees:
3

Additional Contact Information

Principal Contacts
Ms. Tierra Forte, CEO
Customer Contacts
Ms. Tierra Forte, CEO
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
  • American Express
  • Apple Pay
  • Discover
  • MasterCard
  • PayPal
  • Visa
Refund and Exchange Policy
Returns and Exchanges
RETURN INSTRUCTIONS
To start a return, click HERE.
FINE PRINT, ETC.
Items must be returned in their original packaging within 30 days of your order being delivered. Return window begins from the carrier delivery date.
Some sale items, including Semi-Annual Sale items may be exchanged or returned store credit,but cannot be returned for a refund.
Warehouse Sale and Last Chance items are final sale and may not be returned or exchanged for any reason.

Returns will be refunded to the original form of payment within 10 business days after return is delivered to our warehouse. Refunds will take up to 5 business days to appear in your account. 

We offer ReDo Checkout+, which offers free shipping for exchanges and returns for store credit as well as protecting your package from loss, damage or theft. If you purchase ReDo Checkout+ for an order that contains Warehouse Sale and/or Last Chance items, only the items that are not Warehouse Sale or Last Chance are eligible for free exchanges and returns. 
If customers do not purchase ReDo Checkout+, they must pay for return shipping regardless of whether they do a return, exchange or return for store credit. 
Without ReDo Checkout+, return shipping is $12 for the first item and $2 for each additional item.
FREE RETURNS FOR EXCHANGES AND STORE CREDIT & PACKAGE PROTECTION
By selecting ReDo Checkout + at checkout for $9, your return shipping label is covered and your package is protected from being stolen, lost or damaged.
ReDo Checkout+ cannot be removed from an order once the order has been placed.
If you choose not to purchase ReDo Checkout+, you are responsible for the cost of the return shipping label and your package is not protected from loss or damage.

If you have any questions about your return or exchange, please email us at [email protected]
Business Categories
Shoes, Handbags

Frequently asked questions about Italeau

  • Is Italeau BBB Accredited?

    No, Italeau is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of Italeau?

    Italeau has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Italeau have on BBB?

    Italeau has 1 complaint filed with BBB in the last 3 years, and it was filed in the last 12 months.

  • How do I file a complaint against Italeau?

    You can file a complaint against Italeau on BBB.

  • Where is Italeau located?

    Italeau is located at 4200 Park Blvd PMB 637, Oakland, CA 94602-1312.

  • What does Italeau do?

    The BBB Business Profile for Italeau describes the business as follows: Italeau offers online shoes, handbags, and wallets. Business category: Shoes.

  • How long has Italeau been in business?

    Italeau has been in business for 9 years, since 2016.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.