Business ProfileforStyleSeat
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 548 Market St PMB 80095, San Francisco, CA 94104-5401
- BBB File Opened:
- 2/3/2014
- Years in Business:
- 13
- Business Started:
- 5/23/2011
- Business Started Locally:
- 5/23/2011
- Business Incorporated:
- 12/13/2010
- Type of Entity:
- Corporation
- Number of Employees:
- 90
- Alternate Business Name
- StyleSeat, Inc.
- Additional Contact Information
Website Addresses
Customer Complaints
326 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/02/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
135 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Zuton L
08/13/2024
StyleSeat Response
08/20/2024
Hi *****! We're so sorry to hear you had a negative experience with a Professional on StyleSeat. We've taken a look and see you were able to get in touch with our Support team about this concern. As they mentioned in their correspondence, we are unable to proceed with a refund for this late-cancellation fee, as it was charged correctly under the No-Show/Late Cancellation policy we offer Pros to use for their business. However, our team did extend a discount that could be used for a future appointment to help make up for this experience.
In our Terms of Service:
"StyleSeat does not have control over the quality, suitability, reliability, timing, durability, legality, failure to provide, or any other aspect whatsoever of any **************** provided by Professionals nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Professionals or Clients. StyleSeat makes no representations or warranties whatsoever with respect to **************** offered or provided by Professionals or requested by Clients through use of the Services, whether in public, private, or offline interactions."
Here is a link to our Terms of Service if you'd like to review them further: ******************************************************
Please reach back out to us if you have any further questions. Thank you!
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