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Find a Location

Barker Heating & Cooling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBarker Heating & Cooling

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/15/2017

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Barker Heating & Cooling offers furnace and air conditioning emergency repair, installation, and replacement services; air quality services and water heaters for homes and commercial businesses.

    Business Details

    Location of This Business
    7066 Las Positas Rd Ste G Unit G, Livermore, CA 94551-5134
    BBB File Opened:
    6/27/1995
    Years in Business:
    26
    Business Started:
    11/26/1997
    Business Started Locally:
    11/26/1997
    Business Incorporated:
    10/6/2017
    Accredited Since:
    8/15/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1043930 for this business, issued by Contractors State License Board. The expiration date of this license is 9/30/2024.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    14
    Alternate Business Name
    • Barker Heating & Air Conditioning, LLC
    Business Management
    • Mr. Christopher Barker, Managing Partner
    Contact Information

    Customer Contact

    • Mr. Christopher Barker, Managing Partner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Barker Heating and Cooling have cut the safety overflow pipe to my water heat (not installed by them) to use to relieve condensation to the ** overflow pipe which is a safety issue now for the water heater. They also coerced me into paying for a new heater saying that the ** unit I needed to replace was not compatible. I think this was now maybe sales fraud. I was told I needed new duct work and that was why the new heater and ac didn't give proper airflow upstairs, however, I kept saying that the old ac and heater worked fine that way. They came out multiple times to try to fix it and only upon asking a quote from another HV** company for the ductwork, did I find out that there was an airflow problem because they installed too small of a unit leading to the duct work and also there was considerable condensation on the heating unit itself. They kept trying to figure out ways around it - and then they finally cut the pipe to my water heater and hooked it up to the ac overflow pipe and left the water heater pipe hanging in mid air and waved it off as unimportant. I complained, but they refused to do anything else. Again, when I had another duct company came out, they were aghast that Barker had done this and also said it wasn't up to code. I had asked multiple times also when the heater and ** unit would be inspected and was told within two weeks of installation. This never happened and I have called multiple times and asked for a manager and finally the managing director, *********** Barker. I leave messages..... NO response. I have left so many messages and spent ****** dollars for poor installation, a system that barely works and now damage to my previously installed water heater by another company. A technician at one point came out after I sent them very clear pictures and again took pictures with a promise to fix things and check on the inspection and have someone call me - NOTHING! I believe I have been duped by this company.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Catherine R

    1 star

    11/14/2023

    I purchased a new HVAC system from Barker in May of 2020 for $15,212. It was the height of Covid and the owner *********** Barker came to my home claiming he was selling me a state of the art energy efficient best in the business HVAC system but instead he sold me a defective system that hasnt worked correctly from day one. They have come out to repair it no less than 7 times in the past 3 years, 3 in the last year alone all due to complete system failure. Last Nov I was without heat for over 10 days and it was in the 50s inside my home. July I was without A/C for a week with the temps inside my home at 90+ degrees. I even had to resort to tin foil on my windows. What did Barker do about it? Absolutely nothing but give me excuses. This latest system failure is exactly like the one a year ago and almost to the day but this time theyre troubleshooting through the manufacturer (*******) and I was told I had to wait for a part that would take 1 week. So, of course, I hear nothing from them a week later so I call and they change it to 10 days. I then get a call back after that informing me this part that has no guarantee of actually fixing the problem is now going to possibly take a month. How is it acceptable to have a brand new HVAC system but be expected to go more than a month with no heat in the winter and Barker seems to think thats just fine. After telling someone in the office how unbelievably unacceptable this ALL is they dropped off an old space heater with broken wheels. When I said I would need more because my home is ****sq ft they did drop off 2 new ones. So I left a message to have to owner call and was told hes at a conference but would call Monday. Of course he didnt call Monday so I called this morning at 9:30am he never called back and I called back at 4pm and they said he left. They sold me a lemon. I want it replaced for one that actually turns on when you turn it on or I want my 15k refunded so I can purchase from a reputable company.

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