At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 8895 McGaw Rd Ste D, Columbia, MD 21045-4746
- BBB File Opened:
- 1/11/1991
- Years in Business:
- 46
- Business Started:
- 10/1/1977
- Business Incorporated:
- 10/29/1979
- Accredited Since:
- 3/20/2014
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 36262 for this business, issued by Maryland Home Improvement Commission. The expiration date of this license is 12/16/2025.
These agencies may include:
Maryland Home Improvement Commission
500 N Calvert St Ste 301
Baltimore MD 21202
- Type of Entity:
- Corporation
- Alternate Business Name
- The Vertical Connection, Inc.
- Hours of Operation
Primary
- M:
- 10:00 AM - 6:00 PM
- T:
- 10:00 AM - 7:00 PM
- W:
- 10:00 AM - 6:00 PM
- Th:
- 10:00 AM - 7:00 PM
- F:
- 10:00 AM - 6:00 PM
- Sa:
- 10:00 AM - 6:00 PM
- Su:
- 12:00 PM - 5:00 PM
- Business Management
- Mr. Adam Joss, Owner
- Contact Information
Principal
- Mr. Adam Joss, Owner
Customer Contact
- Mr. Adam Joss, Owner
- Additional Contact Information
Phone Numbers
- (410) 807-3185Other Phone
- (410) 469-7168Other Phone
- (410) 807-3185
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/03/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
18 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Barbara K
12/27/2023
The Vertical Connection Carpet One Response
01/05/2024
So happy to hear of your satisfaction! Thank you for the opportunity to assist with your project and for taking the time to share your experience. While we don't control timelines for special ordered materials, we do share your frustration. Please don't hesitate to contact us should you need anything! Thanks again!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.