BBB Accredited Business Profile

CARCHEX

CARCHEX

(877) 227-2439

CARCHEX

18 years in business
118 Shawan Rd STE 210
Hunt Valley, MD 21030-1318
Additional Phone Numbers
  • (877) 739-8363
Additional Email Addresses
  • warranties@smartautowarranty.com
BBB File Opened: 11/12/2004
Business Started: 04/01/1999
Business Incorporated: 04/02/2003 in MD
Type of Entity
Limited Liability Company
Contact Information
  • Principal: Mr. Jason Goldsmith, CEO
  • Customer Service: Mr. Tom Stratchko, Vice President, Operations
  • Mr. Joe Campanella, Executive Vice President, Business Development
Business Category
  • Extended Warranty Contract Service Companies
  • Auto Warranty Processing Service
  • Auto Warranty Service

Additional Information
  • This organization is a 2011 finalist and 2012 award recipient of BBB Greater Maryland's Torch Awards for Marketplace Excellence.
Products & Services
CARCHEX provides automotive related consumer assurance programs for individuals who are purchasing a used vehicle remotely or are interested in protecting their vehicle with a Vehicle Service Contract (often referred to as an extended warranty). The CARCHEX vehicle inspection program offers nationwide pre-purchase inspection services thru independent ASE certified inspectors. CARCHEX also offers vehicle service contracts which are provided by Service Contract Administrators and backed by Insurance Carriers. CARCHEX also connects consumers with various other financial and insurance partners. Purchases can be made over the phone or online via a secure self-checkout system.
Alternate Business Names
  • SmartAutoWarranty.com
  • National Auto Inspections, LLC
Number of Employees: 
95
BBB accredited business

A+

Overview

This organization was a 2011 finalist and 2012 award recipient of BBB Greater Maryland's Torch Award for Marketplace Excellence. Torch Awards are given to recognize organizations exhibiting ethics in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
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CARCHEX

CARCHEX

BBB ACCREDITED SINCE 05/15/2009

Customer Review Rating:

75%
24%

Composite Score: