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Find a Location

LegalContracts.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLegalContracts.com

    Legal Forms
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 30/8/2012

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    LegalContracts.com states that their site allows users to create and print customized legal documents by answering online questionnaires.

    Products Offered: Personal documents, Business documents, Real Estate documents

    Business Details

    Location of This Business
    209-9644 54 Ave, Edmonton, AB T6E 5V1
    BBB File Opened:
    23/8/2012
    Years in Business:
    13
    Business Started:
    31/1/2011
    Accredited Since:
    30/8/2012
    Number of Employees:
    3
    Alternate Business Name
    • Yudox Inc
    Business Management
    • Mrs. Divine Reyes, Customer Service Representative
    Contact Information

    Principal

    • Mrs. Divine Reyes, Customer Service Representative

    Customer Contact

    • Mrs. Divine Reyes, Customer Service Representative
    Additional Contact Information

    Fax Numbers

    • (780) 436-2999
      Primary Fax

    Email Addresses

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    20/05/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Today 5/19/23 at approximately 10:30pm PDT, I made several attempts to cancel the 7 day free trial subscription online, however, the Cancel Subscription button was grayed out and their system without explanation would not complete the cancelation request. According to the orginal confirmation I am supposed to be able to cancel online through the account until 5/20/23 approximately 1:38pm Eastern Time.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rob I

    1 star

    20/11/2023

    Please stay away from LegalContracts.com. After reading some reviews, the company is taking advantage of people with terrible communication about the free subscription. My husband and I are senior citizens who depend on clear communication regarding free trials, automatic renewals, etc. Yes, it was our fault for not catching the fact we were getting billed $33.00 each month with absolutely no usage. My husband signed up for the *free* trial, produced one document which was subpar, and didn't realize the charges were coming. Horrible customer service.

    LegalContracts.com Response

    21/11/2023

    Hello ***,We have conducted an investigation regarding your review. We appreciate that you are aware of what you signed up for and agree to the Terms and Conditions. I am sorry if you think that our document is subpar. Our form templates and software are drafted and revised by our in-house legal department and we service worldwide. The documents are generated based on the answers you enter. Once completed, it is a legal document. The answers you select and how you edit the document can potentially affect whether the form is legally enforceable and valid. So maybe check the details of your answers and see if you have entered some information that has made the document subpar.Regarding the fees, it is not based on usage. The subscription automatically renews to a monthly service if you do not cancel the free trial before it expires as you had agreed upon when you signed up for the service. This was clearly stated on the site twice, and we also sent you emails regarding your subscription. Unfortunately, since the cancellation of your monthly subscription was just after two years from your initial sign-up, no refunds will be processed. We understand this may be frustrating, but our charges show on your bank statement which should have prompted you to give us a call right away to let us know that you will not continue the service.We appreciate you leaving us a review, and thank you for using LegalContracts.com for your legal document needs.Regards, Divine Customer Support

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