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            Business ProfileforLegalContracts.com

            Legal Forms
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 30/8/2012

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            LegalContracts.com states that their site allows users to create and print customized legal documents by answering online questionnaires.

            Products Offered: Personal documents, Business documents, Real Estate documents

            Business Details

            BBB File Opened:
            23/8/2012
            Years in Business:
            13
            Business Started:
            31/1/2011
            Accredited Since:
            30/8/2012
            Number of Employees:
            3
            Alternate Business Name
            • Yudox Inc
            Business Management
            • Mrs. Divine Reyes, Customer Service Representative
            Contact Information

            Principal

            • Mrs. Divine Reyes, Customer Service Representative

            Customer Contact

            • Mrs. Divine Reyes, Customer Service Representative
            Additional Contact Information

            Fax Numbers

            • (780) 436-2999
              Primary Fax

            Email Addresses

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            20/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Today 5/19/23 at approximately 10:30pm PDT, I made several attempts to cancel the 7 day free trial subscription online, however, the Cancel Subscription button was grayed out and their system without explanation would not complete the cancelation request. According to the orginal confirmation I am supposed to be able to cancel online through the account until 5/20/23 approximately 1:38pm Eastern Time.
            Read More

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rob I

            20/11/2023

            Please stay away from LegalContracts.com. After reading some reviews, the company is taking advantage of people with terrible communication about the free subscription. My husband and I are senior citizens who depend on clear communication regarding free trials, automatic renewals, etc. Yes, it was our fault for not catching the fact we were getting billed $33.00 each month with absolutely no usage. My husband signed up for the *free* trial, produced one document which was subpar, and didn't realize the charges were coming. Horrible customer service.

            LegalContracts.com Response

            21/11/2023

            Hello ***,We have conducted an investigation regarding your review. We appreciate that you are aware of what you signed up for and agree to the Terms and Conditions. I am sorry if you think that our document is subpar. Our form templates and software are drafted and revised by our in-house legal department and we service worldwide. The documents are generated based on the answers you enter. Once completed, it is a legal document. The answers you select and how you edit the document can potentially affect whether the form is legally enforceable and valid. So maybe check the details of your answers and see if you have entered some information that has made the document subpar.Regarding the fees, it is not based on usage. The subscription automatically renews to a monthly service if you do not cancel the free trial before it expires as you had agreed upon when you signed up for the service. This was clearly stated on the site twice, and we also sent you emails regarding your subscription. Unfortunately, since the cancellation of your monthly subscription was just after two years from your initial sign-up, no refunds will be processed. We understand this may be frustrating, but our charges show on your bank statement which should have prompted you to give us a call right away to let us know that you will not continue the service.We appreciate you leaving us a review, and thank you for using LegalContracts.com for your legal document needs.Regards, Divine Customer Support

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