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Natural disasters

To help individuals, businesses and nonprofits recover from severe storms and other disasters your Better Business Bureau (BBB) is providing the following information.

Three steps to prepare for common severe weather

Severe weather is caused by environmental factors that can threaten people, property, and infrastructure. Being prepared is the easiest way to prevent bad outcomes during and after a severe weather event near you.

A natural disaster can be caused by hazardous conditions traditionally caused in the summer by damaging winds, torrential rain, large hail, flooding and flash flooding, and winter storms that bring freezing rain, sleet, snow and strong winds. Severe weather can also occur at any time, in any location, so it is important to be prepared.

Stay informed

Understand which natural disasters are likely to occur in an area and the local emergency communication platforms. (U.S., CAN)


Resources to bookmark

Find guidance for your hazard

Each hazard page covers preparation, damage, and finding a trusted professional for that specific event.

Hurricane resources

Hurricanes can cause severe damage because of strong winds, storm surge, rip currents and flooding. BBB has tips for individuals and businesses on preparing for hurricanes, dealing with damage, and finding a trusted professional.

Hurricane resources

Winter storm resources

Winter storms can cause severe damage because of snow, ice and wind. BBB has tips for individuals and businesses on preparing for winter storms, dealing with damage, and finding a trusted professional.

Winter storm resources

Thunderstorm and tornado resources

Thunderstorms and tornadoes can cause severe damage because of strong winds, heavy rain and flooding. BBB has tips for individuals and businesses on preparing for storms, dealing with damage, and finding a trusted professional.

Thunderstorm and tornado resources

Flooding resources

Flooding is the single most common weather-related natural disaster. BBB has tips for individuals and businesses before and after flooding, including preparing for flooding, dealing with damage, and finding a trusted professional.

Flooding resources

Recover after a disaster

Once urgent needs such as food, shelter, and safety are met, consider your financial obligations. Contact your insurance company, mortgage lender, credit card company, and other creditors to let them know about your situation.

Avoid fraud after a disaster

While many people seek to help during times of disaster, unfortunately there is also an increased risk for scams and fraud. Following are some of the most common scams.

Protect yourself from "storm chasers"

BBB warns homeowners affected by natural disasters to beware of "storm chasers" and out-of-town contractors soliciting business. Although not all storm chasers are scammers, some may lack the proper licensing for your area, offer quick fixes, or make big promises that they don't keep.

Tips for victims of natural disasters

Home improvement scams

Use caution when hiring a home improvement contractor, especially following a major disaster when many homeowners are trying to repair their homes. However, contractor scams can happen any time, so be wary of high-pressure sales tactics, up front fees, and fly-by-night businesses.

Be alert to possible scams

Price gouging

People often find that the cost of high-demand items skyrockets during times of emergencies such as ice storms, a severe cold snap, power outages, hurricanes, floods or other types of disasters. Price gouging is illegal during a declared state of emergency.

Beware of price gouging

Report what you know

Help us investigate and warn others. Search for local scams happening in your area, and file a complaint if you suspect a business is taking advantage of consumers.