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          Find a Location

          Scott Properties of the Midlands, LLC & Scott Properties of Charleston, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforScott Properties of the Midlands, LLC & Scott Properties of Charleston, LLC

            Rentals by Owner
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.44/5stars

            Average of 9 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/31/2011

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Scott Properties of the Midlands, LLC & Scott Properties of Charleston, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              5/25/2010
              Years in Business:
              20
              Business Started:
              1/1/2004
              Business Started Locally:
              4/6/2006
              Business Incorporated:
              4/6/2006
              Accredited Since:
              1/31/2011
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              4
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:30 PM
              T:
              9:00 AM - 5:30 PM
              W:
              9:00 AM - 5:30 PM
              Th:
              9:00 AM - 5:30 PM
              F:
              9:00 AM - 5:30 PM
              Sa:
              9:00 AM - 5:30 PM
              Business Management
              • Mr. Scott Wallace, Owner
              Contact Information

              Principal

              • Mr. Scott Wallace, Owner

              Customer Contact

              • Mr. Scott Wallace, Owner
              • Ms. Crissy Clark
              Additional Contact Information

              Fax Numbers

              • (803) 681-0133
                Primary Fax

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/18/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Scott Properties managed our home from October 2018 until June 30, 2021. After the tenants moved out several areas of water and mold damage were discovered. First, the laundry room had extensive mold and water damage. I discovered that the hot water washer valve had a slow leak. The same type of damage on a smaller scale was annotated on the move out evaluation, but ****** who conducted the evaluation failed to discover the reason for the water damage. This caused extensive mold and water damage to the laundry room. In addition, there is mold and water damage to the kitchen countertop and water damage under the kitchen sink. this was not annotated on the move out inspection. In September of 2020 the tenants clogged the garbage disposal and ran the dishwasher. They failed to notice it for an unknown period of time, but the water overflowed from the sink and reached the living room carpet which is approximately 8 to ten feet away. Therefore, a good amount of water was spread. This caused damage to the kitchen countertop and under the sink. This caused mold damage to the kitchen countertop behind the sink. I communicated my concern with Scott Properties several times about water damage in September through November of 2020 and requested a company to access any water damage. I was told the affected areas were fine and I would be provided photographs, but that did not happen even after repeated requests through email. This water and mold damage was not annotated on the moveout inspection. Moreover, the tenants caused water damage to the upstairs bathroom vanity and countertop and failed to report the issue. The vanity developed mold damage due to the continued water usage. The tenants deliberately did not report this damage. Several screens for windows were materially damaged, one of which is almost completely missing. This was not annotated on the moveout inspection. I emailed the owner Scott twice about these issues with no response.
              Read More

              Customer Reviews

              9 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gabrielle E

              08/02/2023

              We were a tenant for 1.5 years. The stove that was onsite was defective and we were told by Scott Properties that we would have to pay to fix the stove to the tune of $800. I then called the manufacturer and found that this type of range had many service calls for the same issue we had encountered but that is was under warranty and they would make the repairs free of charge. We had to act as the property management company to track down the information, set up service calls and ultimately have the defective stove fixed. We vacated the property and did a walk through with one of their team members as scheduled. We were then charged rent for the next month to the tune of $4000. We notified them of their mistake via email and phone. Almost 3 weeks passed and we had to contact the home owner to have him reach out to the property management company for them to fix their mistake and refund our monies. No rush on their part, and their staff was very rude. The final straw was receiving an email stating that we were entitled to a full refund of our security deposit. By law they have 30 days to make this payment to the tenant. Instead of the security deposit refund check being mailed the day they sent us an email stating we were entitled to a full refund, which was sent to us 30 days after we vacated, the company waited another 4 days before dropping the check in the mail. Beware of this company!

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