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About

About This Business

Spilsbury in Guilford, Indiana offers online sales of jigsaw puzzles, brain teaser puzzles, games, gifts and novelties.

BBB Accredited Since: 9/17/2018

Years in Business: 43

Business Details

Local BBB:
BBB Cincinnati
BBB File Opened:
9/4/2018
Business Started:
1/1/1983
Business Incorporated:
12/10/2009
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Melville Direct LLC
Related Businesses:
Gardens Alive
Business Management:
Ms. Karla Lawson, Global Contact Center Manager

Additional Contact Information

Fax numbers
Primary Fax: (513) 354-1487

Additional Information

Payment methods
Website: Visa, Mastercard, Discover, American Express and PayPal
Mail Order: Check, Money Order, Visa, Mastercard, Discover and AmericanExpress
Refund and Exchange Policy

Return Policy:

We offer a 60-day noquestions asked guarantee. If any of our products do not meet or exceed yourexpectations, you may ship the item back to us for a prompt refund of youroriginal purchase price. If an item you’ve purchased from us appears to bedamaged or defective, please contact our customer service department, tollfree, at 800.285.8619 to receive a replacement at no cost to you. If you havefurther questions about or return policy, please call the number above andspeak with one of our courteous customer service representatives for furtherdetails.

Extended Holiday Return Policy:

 
Purchases made between October 28th and December 30th can be returned through March of following year.

Latest Reviews

  • William B

    "I received your catalog in the mail. Looked up your reviews and decided to order puzzles anyway." ... Read full review

  • Philip W

    "We purchased 2 puzzle caddys, one as a gift. 3 months later, we took our caddy on a trip and found that the puzzle pieces were falling out, as the velcro flaps did not fully cover the openings, nor did the space between the 2 large cover flaps." ... Read full review

View all Reviews

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