Business ProfileforThe Procter & Gamble Company

BBB: Is this the same company who ownes Tide? If it is not, can you point me in the correct direction? Company: On March 28 of 2024, I bought a small package of Tide Pods "Spring Meadow Scent". I found out about couple days later that they did a "Class 1" recall with some of the product, my package of the "Spring Meadow Scent" was/is part of the recall. See link for the press release: **************** It does say that my Tide Pods bag of "Spring Meadow Scent" is part of the recall. Let a good person, I filled out the recall form on their website to start the recall process of the item I bought. 1 or 2 days ago, I got an email from them refusing to process my recalled package of the Tide Pods "Spring Meadow Scent". As far as I know, no company has the authrity to refuse to process something that has been "Recalled". Not to mention that all of the retailers out there is no longer selling any of the products that has been "recalled", that is including the "Tide Pods Spring Meadow Scent". They advertise that they are "offer replacement packaging as well as a prepaid debit card for the value of your purchase price" as indicated with this link. **************** As advertise, they owe me a product replacement and a prepaid debit card of my purchase price.