Name: Roesch Ford
Address: 333 W Grand Ave, Bensenville, IL, 60106-3329, USA
Telephone: (630) 279-6000

Business Profile

New Car Dealers

Roesch Ford

This business is NOT BBB Accredited.

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Important information

Believed to be out of business:
According to information in BBB files, it appears that this business is no longer in business.

Overview

Roesch Ford

333 W Grand Ave

Bensenville, IL 60106-3329

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Operating Hours
Monday	9:00 AM - 9:00 PM
Tuesday	9:00 AM - 9:00 PM
Wednesday	9:00 AM - 9:00 PM
Thursday	9:00 AM - 9:00 PM
Friday	9:00 AM - 9:00 PM
Saturday	9:00 AM - 6:00 PM
Sunday	Closed

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BBB Accreditation & Rating

Roesch Ford is NOT a BBB Accredited Business.

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BBB Rating

Not Rated

Reasons for rating

This business has no rating because BBB has information indicating it is out of business.

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About This Business

Roesch Ford is a new and used Ford automobile dealership that sells and services Ford vehicles. They sell pre-owned, and certified pre-owned vehicles. Used vehicles range from 1994 to the most recent model year. Manufacturers represented include Buick, Dodge, GMC, Honda, Hyundai, Kia, and Mazda. Body styles include vans, sedans, minivans, SUVs, and trucks, as well as commercial vans. Automatic, manual, and CVT transmissions are available.

In addition to selling new and used automobiles, Roesch Ford has a complete auto care service shop, as well as a collision center. They stock all major brands of tires, including Michelin, BFGoodrich, Goodyear, Bridgestone and Firestone. Their parts center sells factory-certified parts for specific vehicles, and their accessory department sells products such as customized tires and DVD players.

Products and Services

New Cars, Used Cars, Commercial Vehicles, Certified Pre-Owned, Performance Vehicles, Parts & Service, Brake Pad Changes, Bronco, Bronco Sport, Commercial Chassis Cab, Edge, Escape, E-Transit, Expedition, Explorer, F-150, F-150 Lightning, Maverick, Mustang, Mustang Mach-E, Oil Filter Changes, Oil Replacements, Ranger, Super Duty, Tire Replacements, Transit, Transit CC-CA, Vehicle Maintenance

Business Details

Local BBB:: BBB of Chicago & Northern Illinois
BBB File Opened:: 2/7/2013
Business Started:: 1/1/2011
Business Started Locally:: 1/1/2011
Business Incorporated:: 1/10/2011
Type of Entity:: Limited Liability Company (LLC)
Alternate Names:: BCR Automotive Group, LLC
Related Businesses:: Roesch Chrysler Jeep Dodge Ram
Business Management:: Mr. Daniel Roesch, President; Ms. Casey Heuer, Office Manager; Mr. Fred Seng, General Manager

Additional Contact Information

Principal Contacts: Mr. Daniel Roesch, President; Mr. Fred Seng, General Manager
Customer Contacts: Mr. Fred Seng, General Manager
Additional Websites: cars.com/dealers/204605/r...; cargurus.com/Cars/m-Roesc...; autotrader.com/car-dealer...; cars.com/; carfax.com/Dealer-Roesch-...; kbb.com/dealers/bensenvil...
Social Media: Facebook; YouTube; LinkedIn; Instagram

Additional Operating Hours

Service
Monday	7:00 AM - 6:00 PM
Tuesday	7:00 AM - 6:00 PM
Wednesday	7:00 AM - 6:00 PM
Thursday	7:00 AM - 6:00 PM
Friday	7:00 AM - 6:00 PM
Saturday	8:00 AM - 2:00 PM
Sunday	Closed

Latest Reviews

Willie F
"FYI the service department at this dealership is ok when it comes to repairing a vehicle for basic maintenance but their auto technicians are incompetent when the problem consist of technical issues with electrical and wiring components I experienced an ongoing problem with my service engine light coming on and off intermittently going back and forth to service from may of 2023 tiI October of 2023 i was charged a little over $200 dollars just to tell me that nothing was wrong with the performance of my 2016 F150 trim level (Lariat) my service advisor who's name is REMOVEDtold me that a wire from a wiring harness was damaged with repair should remedy the problem by splicing the wire something a alley mechanic would do however the issue never got resolved after this failed attempt REMOVEDinformed me that the problem with my vehicle is going to require a lot of work I requested to speak with service manager REMOVEDall he did was reiterate what REMOVEDstated REMOVEDdid ad that REMOVEDengineers is going to have to get involved which never happen I took my concern to GM REMOVEDand REMOVEDcorporate customer complaint department at that time I was ask if I could have another REMOVEDdealership to look into the issue with my F150 I did take it to another dealership on November of 2023 at that time I was told that REMOVEDengineers has to be involved I took my F150 in to the new dealership of my choice on 01/15/2024 vehicle is being repaired no thanks to Roesch (Bias) is what I concluded."

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