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Ventra

Ventra

(858) 627-4587

Ventra

7 years in business
221 N La Salle St STE 500
Chicago, IL 60601-1208
Additional Email Addresses
  • kim.gregory@cubic.com
  • sean.oconor@cubic.com
Additional Website Addresses
BBB File Opened: 10/29/2013
Business Started: 01/16/2011
Business Started Locally: 01/16/2011
Type of Entity
Corporation
Business Management
  • Mr. Sean O'Conor, Assistant Director of Operations and Maintenance
  • Kim Gregory
  • Steve Shewmaker
Business Category
  • Transportation
  • Fare Meter

Alternate Business Names
  • Cubic Transportation Systems

Overview

Cubic Transportation Systems is the contractor to the Chicago Transit Authority for the new Ventra fare collection system. The company is responsible for design, build, operation and maintenance. In addition to the fare collection system itself, which is how CTA customers pay their fares, Cubic operates the customer call center for CTA customers to report issues with their Ventra account or ask general questions, as well as the responsibility for maintaining the ventrachicago.com website which acts as a point of consumer information and a self-serve tool for customers to manage their Ventra accounts.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.
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Ventra