BBB Accredited Business Profile

Fay Servicing, LLC

Fay Servicing, LLC

Fay Servicing, LLC

8 years in business
440 S La Salle St STE 2000
Chicago, IL 60605-5011
Fax Numbers
  • (312) 278-2540
Additional Email Addresses
  • complaints@fayservicing.com
  • tmcdermott@fayfinancial.com
BBB File Opened: 01/05/2009
Business Started: 09/08/2008
Business Started Locally: 09/08/2008
Business Incorporated: 04/22/2008 in DE
Type of Entity
Limited Liability Company
Business Management
  • Mr. Ben Morris, Complaint Resolution MGR
  • Mr. Edward Fay, CEO
  • Mr. Marley Lustig, VP Compliance
Business Category
  • Mortgage Lender
  • Financial Services
  • NAICS: Real Estate Credit

Alternate Business Names
  • Fay Mortgage Services
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Overview



Fay Servicing, LLC is a specialty debt management and mortgage lender which provides services for both performing and non-performing mortgages, allowing them to assist homeowners in keeping their homes. Located in Chicago, IL, this company serves the greater Chicagoland area, including Schaumburg, Arlington Heights, Crystal Lake, Des Plaines, Mt Prospect, Tinley Park, West Chester, La Grange Park, West Chicago, St Charles, Lombard, Villa Park, Downers Grove, Wood Dale, Bensenville, Hanover Park, Elk Grove Village, Palatine, Buffalo Grove, Vernon Hills, Barrington, Lake Forest, Franklin Park, Melrose Park, Oak Lawn, Northbrook, Wheeling, Morton Grove, and Prospect Heights. The company has been in business since 2008 and operates across most of the country, including Iowa, Indiana, Kansas, Michigan, Minnesota, Missouri, North Carolina, and Pennsylvania.

The company provides a personal consultation to each homeowner, analyzing their budget to provide them with a complete picture of their mortgage. This gives them a realistic idea of their long-term financial health and what is possible with their mortgage. Next, the homeowner's personal contact with the company creates a customized solution made specifically for them, taking into account their long-term financial situation and their goals and needs. This solution is meant to ensure that they will be able to keep their home and will be able to make their payments. After the customized solution is made, Fay Servicing provides continuing assistance to the homeowner, making it possible for them to keep their home and continue to make their mortgage payments and not default on their mortgage.

Visit the website for Fay Servicing, LLC, to learn more about the services available from this company, read articles about the company, and contact the company to begin creating a customized mortgage solution.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Fay Servicing, LLC

Fay Servicing, LLC

BBB ACCREDITED SINCE 08/01/2014

Customer Review Rating:

91%

Composite Score: