BBB Accredited Business Profile

Raise Marketplace Inc

Raise Marketplace Inc

(888) 578-8422

Raise Marketplace Inc

7 years in business
11 E Madison St Fl 4
Chicago, IL 60602-4574
Fax Numbers
  • (312) 929-4666
Additional Email Addresses
  • support@raise.com
BBB File Opened: 04/29/2011
Business Started: 05/04/2010
Business Started Locally: 05/04/2010
Business Incorporated: 02/04/2013 in DE
Type of Entity
Corporation
Business Management
  • Ms. Erin Robertson, Customer Inside Specialist
  • Mr. George Bousis, President
  • Mr. Eugene Miller, Member Services Manager
Business Category
  • Gift Certificates/Cards
  • NAICS: All Other Miscellaneous Store Retailers (except Tobacco Stores)
  • Online Retailer

Service Area
CITY OF CHICAGO, CITY OF CHICAGO - DOWNTOWN, CITY OF CHICAGO - FAR NORTH SIDE, CITY OF CHICAGO - FAR SOUTHEAST SIDE, CITY OF CHICAGO - FAR SOUTHWEST SIDE, CITY OF CHICAGO - NORTH SIDE, CITY OF CHICAGO - NORTHWEST SIDE, CITY OF CHICAGO - SOUTHWEST SIDE, CITY OF CHICAGO - WEST SIDE, FAR SOUTHWEST SUBURBS (LASALLE), FAR WEST SUBURBS (DEKALB), KANKAKEE REGION (KANKAKEE), NEAR WEST SUBURBS (WESTERN COOK), NORTH SUBURBS (LAKE & NORTHERN COOK), NORTHWEST IL (JODAVIES, STEPHENSON, & CARROLL), NORTHWEST SUBURBS (MCHENRY), ROCKFORD REGION (WINNEBAGO & BOONE), SOUTH SUBURBS (SOUTHERN COOK), SOUTHWEST SUBURBS (WILL, GRUNDY & KENDALL), WEST SUBURBS (KANE & DUPAGE), WESTERN IL (LEE, OGLE & WHITESIDE)
Methods of Payment
  • Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, Android Pay, Samsung Pay
Refund & Exchange Policy: 

Forone year from the date of purchase, the Raise Guarantee covers: gift cards thatare not active, gift cards with an inaccurate balance, gift cards received as adifferent brand than ordered, gift cards not received within 30 days from thedate of purchase.

The Raise Guarantee does NOT cover requests received outside ofone year, buyer’s remorse or change of mind, misinterpretation of gift carddelivery method or timing of delivery, misinterpretation of how a particulargift card is redeemed, neglecting to apply a promotional code before a purchase,cards lost or misplaced by the buyer, gift cards that are no longer honoredwhen a retailer goes out of business or files for bankruptcy.

BBB accredited business

B

Overview

Raise is a member-to-member marketplace where shoppers can buy gift cards at a discount to save on over 3,000 brands. Users can also sell their unwanted gift cards for cash. With the Raise app for iPhone and Android, members can take the marketplace on the go!

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Raise Marketplace Inc include:

  • 309 complaint(s) filed against business

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Raise Marketplace Inc

Raise Marketplace Inc

BBB ACCREDITATION SINCE 07/01/2012

Customer Review Rating:

94%

Composite Score: