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          Raise Marketplace Inc has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileRaise Marketplace Inc

            Gift Cards
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Pattern of Complaint:

            BBB files indicate that this business has a pattern of complaints concerning: 

            • Consumers allege the business is sending out zero balance cards, non-working codes or PINs, incomplete gift card numbers, lost/stolen, or no scan bar gift cards and are suspending buyer and seller accounts without giving prior notice.
            • Consumers allege not being able to reach customer service. 
            • Consumers allege the business is not adhering to their 1-year guarantee (excluding Amazon) or their promise to contact consumers within 48 hours (not sure if this contact is supposed to be by email or by phone) 

            On 12/19/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. A response was received and currently under review. 

            Contact Information

            11 E Madison St Fl 4

            Chicago, IL 60602-4574

            Visit Website

            Customer Reviews

            2.66/5

            Average of 60 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            215 complaints closed in last 3 years

            64 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Raise is a member-to-member marketplace where shoppers can buy gift cards at a discount to save on over 3,000 brands. Users can also sell their unwanted gift cards for cash. With the Raise app for iPhone and Android, members can take the marketplace on the go!

            Business Details

            Headquarters
            11 E Madison St Fl 4, Chicago, IL 60602-4574
            BBB File Opened:
            4/29/2011
            Years in Business:
            13
            Business Started:
            5/4/2010
            Business Started Locally:
            5/4/2010
            Business Incorporated:
            2/4/2013
            Type of Entity:
            Corporation
            Business Management
            • Mr. George Bousis, President
            • Marc Doerr, Vice President of Finance
            • Anedria Buckner, Operations Manager
            Contact Information

            Principal

            • Mr. George Bousis, President

            Customer Contact

            • Anedria Buckner, Operations Manager
            Read More Business Details and See Alerts

            Customer Complaints

            215 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/04/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I registered to sell my ********* $20.00 gift card and then received a txt said to upload my ID. I contacted to Raise to cancel since I did not want to upload my ID. Thy did not respond. I have contacted again to cancel or get cash. Raise still does not give me cash amount and said my gift card was already sold. I need refund or cash back
            Read More
            Read 214 More Complaints

            Customer Reviews

            60 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Skip D

            04/13/2024

            Raise used to be a very good gift card reseller but the last couple years they have went down. Now I would warn anyone who doesnt have money to waste not to purchase from them. The little savings that you feel you will get wont be anything once you lose everything you paid for the card. Just go and spend a little more and buy directly from retailer and know your card is safe and working. DONT USE RAISE!!!
            Read 59 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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