BBB Business Review

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This business is not BBB accredited.

US Bancorp

Additional Locations

Phone: (800) 872-2657 View Additional Phone Numbers 800 Nicollet Mall, Minneapolis, MN 55402 View Additional Email Addresses View Additional Web Addresses

Click for BBB Rating on US Bancorp

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for US Bancorp. BBB of Minnesota and North Dakota has the full report as that BBB handles all complaints for US Bancorp.

Additional Information

BBB file opened: December 30, 1998 Business started: 01/01/1988 Business started locally: 01/01/1988
Business Management
Mr. Chris Glancy, President Ms. Beth Averill Mr. Frank Bogdan, Sr. V.P., Mortgage Banking Ms. Catherine Cain, Senior Compliance Specialist Dawn Cardin, Branch Manager Mr. Randy Curtis, Sr. V.P., Retail Banking Mr. Kurt Felde, Sr. V.P./CEO John McDermott, Branch Manager Ms. Karen Menza, V.P. Residental Mortage Carmen Oien, Complaint Coordinator Renee Paolella, Manager Mr. Robert Polenzani, Senior Vice President Mr. Gavin Weir, President/Chairman of Board
Contact Information
Customer Contact: Ms. Catherine Cain, Senior Compliance Specialist
Principal: Mr. Chris Glancy, President
Business Category

Banks Mortgage Brokers Financial Services Savings Institutions (NAICS: 522120)

Alternate Business Names
Chicago City Bank & Trust Company Cosmopolitan Bank & Trust FBOP First Bank of Oak Park First Star Bank Park National Bank Pullman Bank Pullman Bank & Trust Co Regency Savings Bank, F.S.B. U S Bank U S Bank National Association ND
Products & Services

This company offers Bank. This company offers a line of credit to auto dealers.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.