Business ProfileforAl Piemonte Chevrolet

******************** Outlets Throughout my school life, I've been bullied, picked on, and beatenup for being different. When I was at Al Piemontein East Dundee this past weekend and in factthroughout this situation I feel like I was thrown back to that time frame.Please let me explain. 7 Months ago I wrote a review addressing the issues I was having with my car. It's been in Al Piemonte Service 4 times for the same concerns. 3 of the 4 times they took advantage of me by "fixing the issue" but not "fixing the issue"! This past time *****************************, the Service Manager, got involved. I explained to him that the car had been in for the same issue 3 times costing me over 7K. BUT NOTHING CHANGED! I said to ****, all I've asked is that a techniciantake my car home to see what's going on by driving itaround town. He responded... We can't do that. He explained thatif a techniciangets into an accident the dealership would be liable. That same day I went to pick upmy car. When I was at Al Piemonte in East Dundee, I was introduced to ***, the Sales Manager. Well, kind of. I was standing at the "golf arcade" in the showroom,six feet from him. The female representative was talking to him and he started responding... "Hey, we've gotten his letter and I have nothing to do with this. I'm in Sales and that's a Service issue! It's not mine!!!! He needs to talk to service. Tell him to handle it with service". Once I noticed ****** was getting reprimanded because of me, I interrupted and said look I get it... It's not your issue and left the building. Once outside I felt as I did in ***************** and ************ I was standing 6 feet from *** as he spouted how he was not going to take care of me because he was in sales and not service. He couldn't care less about the tone he was using and whose feelings were being destroyed. I've been charged 7k and nothing was fixed.