BBB Accredited Business Profile

Safelite AutoGlass

Safelite AutoGlass

(614) 210-9000

Safelite AutoGlass

69 years in business
Headquarters

7400 Safelite Way
Columbus, OH 43235-5086

BBB File Opened: 1/01/1901
Business Started: 1/01/1947
Business Management
  • Ms. Ashley Peterson, Customer Satisfaction Supervisor
  • Mr. Thomas Feeney, President
  • Mr. Vincent Bonadio, Account Manager
  • Mr. Charlie Whitfield, Executive Services Department Supervisor
  • Ms. Farren Parr, Supervisor
  • Mr. Jeremy Smith, Branch Manager
  • Ms. Nancy Skeen, Customer Recovery Agent
Contact Information
  • Ms. Ashley Peterson, Customer Satisfaction Supervisor
  • Principal: Mr. Thomas Feeney, President
  • Principal: Mr. Vincent Bonadio, Account Manager
  • Mr. Charlie Whitfield, Executive Services Department Supervisor
  • Ms. Farren Parr, Supervisor
  • Principal: Mr. Jeremy Smith, Branch Manager
  • Principal: Ms. Nancy Skeen, Customer Recovery Agent
Business Category
  • Auto Repair - Windshield, Glass Shops
  • Auto Sunroofs
  • Auto Parts & Supplies - Wholesale & Manufacturers

Alternate Business Names
  • Safelite Glass Corp.
  • Guardian Glass Company
  • Diamond Triumph Glass
  • Safelite Group
  • Safelite Solutions
  • Guardian Auto Glass, LLC
  • Safelite Auto Glass, Inc.
  • Triumph Auto Glass
  • SAFELITE / MOBILE PRO #00303
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  • IGD Industries
  • Auto Glass Center, Inc
  • Arnie's Auto Glass Center
  • Glass Installations, LLC
  • Midwest Auto Glass Center
  • JC's Glass LLC
  • Nationwide Auto Glass
  • Alliance Claims Solutions, Inc
  • Safelite Group, Inc.
  • Elite Auto Glass
  • Auto Glass Specialists
  • The SafeliteĀ® Glass Corp.
  • Cindy Rowe
  • Safelite
  • Safelite AutoGlass

Licensing, Bonding or Registration:  This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

A+

Overview

Safelite AutoGlass is a part of Belron US. Belron US is a multi-faceted vehicle glass and claims management service organization based in Columbus, Ohio. The company is composed of four major business operations that include vehicle glass fulfillment services, operating under the trade names Safelite AutoGlass, Arnie's Auto Glass Center, Auto Glass Center, Auto Glass Specialists, Cindy Rowe Auto Glass, Diamond Triumph Glass, Elite Auto Glass, JC's Glass, Midwest Auto Glass Center and Nationwide Auto Glass; Belron US claims processing operation, which processes vehicle glass claims for insurance companies, operates as Safelite Solutions LLC and Alliance Claims Solutions; Service AutoGlass a national provider of wholesale vehicle glass products as well as installation and repair materials and tools; and Safelite Glass Corp. the company's glass-manufacturing unit.

Let's socialize:

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a businessā€™s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Safelite AutoGlass

Safelite AutoGlass

BBB ACCREDITED SINCE 5/19/1992

Customer Review Rating:

Positive
5%
Neutral
2%
Negative
94%

Composite Score:

0 3