Business ProfileforMoritz Chevrolet

We purchased an extended warranty for our truck on 03/05/2022. The warranty was $2,565 for 8 years/100K miles. We had no issues until we received a notification from Ram in the mail in early December 2023 that our warranty was expiring. I called Ram to ask about this since we had already purchased a Mopar Vehicle Protection warranty from the Ram. The person from ***** said that he was able to see the warranty was purchased, however it was cancelled by the dealership on May 30, 2023. We were not given any notification from the dealership on why the warranty was cancelled, nor were we given any refund on the $2,565 paid for the product. I called the dealership and they couldn't tell me why it was cancelled either, they just stated they would look into it. After several hours on the phone trying to get it sorted, the dealer eventually said that they cancelled the warranty because I took the truck in for an oil change and used my own name instead of my wife's name (which was the only name the dealership added to the warranty). I see this as attempted fraud as well as a breach of contract as the dealership has no right to cancel the warranty due to a different name being used for an oil change. Here's the contract terminology: We reserve the right to cancel the Plan after issuance should it be discovered that: (a) the Vehicle is ineligible or has been modified/altered to make it ineligible after Plan coverage has been in effect; (b) failure of the customer to maintain the Vehicle as prescribed by the manufacturer; (c) the odometer has been tampered with or has not been repaired by the customer, (d) non-payment of premium or (e) the Vehicle is registered outside of *****************, ****, and ***********. Your refund will be based on the full amount you paid for the Plan, less a pro-rata adjustment for the time or mileage used, whichever is greater, less claims paid.