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Average of 495 Customer Reviews
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Review fromRichardW
Date: 18/11/2022
5 starsI am very pleased with the windows, doors, and service that Verdun has provided. We had all our windows and doors installed six years ago. The workers did an amazing job at installing all our windows and doors while keeping our house clean at the same time. The finish of the frames reflects precision and careful design and construction. The installers were careful to seal all around the windows, and we are quite pleased with how well the windows and doors and caulking and sealing insulated our home and kept it free of cold air drafts in the winter.Its been six years since they were installed. Two years ago we had one of the seals leak in one of the windows. Verdun cam and replaced it in a very timely manner under warranty. The windows and doors continue to be in excellent condition. There were just a few very minor spots on our south/west side of our house this year where the contraction of the heat/cooling resulted in some minor spots (cracks) requiring caulking. I was willing to do the touch up myself, but Verdun were very quick to offer to come and touch up the caulking themselves under warranty, and I am very pleased at the job they did.My wife and I are very pleased with this company, and we would hire them again. I can highly recommend this company to replace your windows and doors.R White ***********
Verdun Windows and Doors
Date: 06/12/2022
*******, thank you so much for the amazing review and for recommending Verdun. All new orders from Verdun come with a full ********************************** installation defect. Should you ever require our assistance in the future please do not hesitate to reach out again.Review fromJosée K
Date: 15/11/2022
5 starsSales rep was knowledgeable and made the process easy.Installation team was efficient, pleasant and they left the space clean.Verdun Windows and Doors
Date: 16/11/2022
Thanks for the great rating and review, glad to hear you had a good experience!Review fromStephane P.
Date: 15/11/2022
5 starsGreat job team ***** at Verdun! Very professional. Very satisfied customer. Merci!Verdun Windows and Doors
Date: 15/11/2022
******** thank you for the fantastic feedback for your installation team! We hope you love your new doors!Review fromChristian R
Date: 11/11/2022
1 starI had 3 contacts with this company and was given 3 different versions to explain whether a product could be under warranty. 2 versions were radically different.I discovered this company will not sell you parts. Many companies carry and sell parts to their clients or the new home owners... even if a warranty is not valid. For Verdun, it is clear that no parts is sold and no repairs are done, unless it's under warranty, end of the story. If you have a broken glass due to an impact, that is not under warranty. If your glass repair specialist damages the plastic trim, while replacing the glass, you will not be able to do a proper repair. I note the very unique design of the Revocell windows, no one else will have those parts. Therefore I see no possibility of improvement in the future.This company told me they did a financial reorganization in the past, in 2006 (just repeating one of the version I was told). I see a complex set of interlinked companies when reviewing the website of Verdun's group. I see various names over time when digging online. I would not trust this company, with their 25 years warranty. I would choose a company that supports it's past products now and, hopefully, they will later. Buyers beware.Verdun Windows and Doors
Date: 14/11/2022
Hello *********************************, please let us know your contract or order number so that we can provide clarity on your concerns with your warranty. Our warranty is a commitment that should there ever be a defect with your product or installation we will make it right. We have been manufacturing windows in the Ottawa area for 40 years and weve grown and been profitable every year. We will be around in the next 25 years and beyond to stand behind our warranty.Review fromKristin R
Date: 06/11/2022
5 starsExcellent service, product, installation and warranty. Thank you!**** and ****Verdun Windows and Doors
Date: 07/11/2022
Hey, glad to hear your recent warranty service was a success! Thanks for the great rating and review.
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