Reviews

This profile includes reviews for Flight Network Ltd's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Flight Network Ltd has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Flight Network Ltd

  2850 - 145 King St W Toronto, ON M5H 1J8

• 

  Flight Network Ltd

  1401 - 145 King St W Toronto, ON M5H 1J8

Review Details

• Review fromBritine P

  Date: 09/08/2024

  1 star
  ** *** *** **** **** ** **** ******** I was stranded in Munich and was looking for a one way ticket to get to a conference, in my tiredness and frustration booked a flight through them but it was accidentally the wrong day due to time difference. Immediately contacted within seconds of the accident through chat (only way to communicate) and was told they could cancel for a $44 charge, agreed and then was disconnected before it was finished being processed. Took a long time waiting for the chat to reconnect now a different person and they refused to cancel even though I had screen shots of the first conversation! They left me in ***** ** an already trying situation stranded in another country and out of hundreds of dollars!

• Review fromNataliia K

  Date: 18/07/2024

  1 star
  I have bought a flexible ticket through Flight Network.
  Month before my return I have contacted Flight network with request to change the date if return flight only.
  First I have been told to contact Airlines directly and the agent gave me the wrong number.
  AI have found the correct number and airlines advised me that the ticket is not-exchangable.
  When I have contacted Flight network for an explanation the agent told me that because I have Flex ticket option I can change the ticket, but I have to pay the fait differences. I checked the airlines website and the fair was $597, my original ticket costs was $482. plus $154 flex ticket option. However the agent told me that I have to pay the difference of $823 t change the ticket.
  I have asked agent to send me the copy of the price details on e-mail , and the agent refused to do so. I have requested the refund , so I can buy the new ticket and was told my ticket is non-refundable. So I have paid $154 felx ticket option to only learn that Flight network is going to charge you triple price for exchange of ticket.
  I would not recommend to use Flight Network to anyone. **** *** ***** **** *** ********* ** * ******* *******

• Review fromJoshua K

  Date: 12/05/2024

  1 star
  *** **** *** ******** ********* I bought a flight from them of which they deducted the funds from my account, and then claimed the payment didn't go through also saying the airline doesn't refund tickets. Save yourself a lot of money and just book from the airline's website themselves. **** ******* ** * **** ***** In the end, I lost $600 because I used Flightnetwork.

• Review fromDonald B

  Date: 29/04/2024

  5 stars
  It was easy and intuitive to book my flights. Thanks you !!

• Review fromAhmad H

  Date: 21/04/2024

  1 star
  I made a formal request for a full refund of the tickets purchased for my wife and myself, citing the political unrest in Lebanon as the reason. Before reaching out to them, I contacted *** ****** to verify my eligibility for a refund, which they confirmed. They directed me to their website for the complete statement and advised me to inform Flight Network about the refund process outlined therein.
  I promptly notified Flight Network about the information provided by *** ******. They assured me that they would handle the matter and get back to me. However, to my disappointment, I received an email from Flight Network stating that the airline does not permit refunds. I am deeply frustrated with Flight Network for failing to conduct proper due diligence, despite my efforts in providing them with all necessary details and confirming the eligibility of my tickets for a refund with the airline.
  I strongly advise against using this travel agency in the future. Despite my persistent efforts over the past three days, I have yet to see any meaningful actions taken to address my issue.

• Review fromEdwin C

  Date: 10/04/2024

  4 stars
  Got my flight Ok. Easy to accomplish. took awhile to receive my confirmation

• Review fromMasud M

  Date: 20/03/2024

  1 star
  The agents were un professional and miss informed me several times. Finally ended up with changing my initial reservation to a very inconvenient flight and also had to pay extra service fee to thus site!!

• Review fromGabriella W

  Date: 09/11/2023

  1 star
  I recently purchased two multi-city ******* tickets with Flight Network. I saw their advertised airfare is basically the same as what ******* listed, so I decided to go ahead with Flight Network since I need to make two separate transactions with *******. Flight Network charged me C$394.61 for the two tickets (including seat and check bags selection). After completing *******’s verification process, I can log into my *******’s account and notice the total price of my two tickets is only Euro 188.28 (approx. C$278 based on exchange rate of 1 Euro = 1.477 C$). The price difference is C$116.61 (or 42%), which is quite significant given the total price of my two tickets is only C$278. I realize the discrepancy lies in the charges for “Seat Selection” and “Check Bags Selection”. Overall, Flight Network charged 42% more than ******* in these two categories, which is totally ridiculous and unacceptable.
  I called Customer Service of Flight Network, but the agent said there is nothing he could do since I’ve already booked and paid for the tickets. He even refused to transfer me to the Supervisor when I want to find out why their costs for “Seat Selection” and “Check Bags Selection” are significantly higher than *******’s. I’ve booked with other online travel platforms before, but their prices more or less align with that of the airlines. I’ve never come across such a big price discrepancy of 42% before. This is way too much. ******* **** ****** ******* ** * ***** ******* *** * **** *** ***** ******* (as their advertisement is “Cheapest flights online”). A lesson learned, **** **** **** **** ******** ** *** ***** **** ** ** ********

• Review fromL. Thomas G

  Date: 04/11/2023

  1 star
  ******* ** **** ********* on November 4th trying to reach the *********** website. Suspecting I was re-directed to a phishing site. Throughout the conversation I made it clear to the person who answered the call ( caller ID shows to be a Quebec number *** ****** ***** ******* ** *****) that I believed I was dealing with *********** agent for a required flight itinerary change. At no time did he state he was with Flight Network. In the end I paid $213 for a 'service' I never received and judging by the other entries here have little chance of recovering those ****** funds from FN.

• Review fromMohd Fakhrur Razi J

  Date: 27/10/2023

  1 star
  ** **** *** * ******** we're not able to board yesterday (27/10/23) flight *** - Brussels due to tickets error.
  24 hours waiting for ticket replacement. Not resolve yet. Customer service not helping much, kept us waiting even we reached at checkin counter 4 hours from the schedule. Will update the outcome. Their system categorised my children as "Child" (auto select when you key in DOB) while Airlines recognised as "Adults". So they didn't allow to checked in and ask Flightnetwork to resolve the issue.
  I expect Flightnetwork be responsible and replace my tickets since it's the failure of their system. Will update if they settle this properly. I already lost 24 hours and might continue waiting another 24 hours.