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Enable Benefits
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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Cynthia Miller

    Date: 02/02/2025

    Feb 2/25
    Contacted "Enable Benefits" in Nov/24 to look into any benefits I may be entitled to
    *** ****** *** **** *** * *** ********** *** **** **** ******* ***** *********** ****** *******.
    They were more than happy to deal with me when I first called.
    I then spoke with a trusted source, who advised me to hold off a bit with this company, due to issues they had with the government for taking 33% of benefits recovered.
    So I sent them an email telling them I would contact them when I was ready to proceed, but they continued to constantly call my phone.
    Finally last week I decided to look further into proceeding with them.
    I called several times, and was put on hold until I the call disconnected.
    Finally someone answered, they put me on hold and never came back.
    I left messages asking for someone to return my call. No one has.
    They have my SIN # and other personal info. I am now afraid of them doing something ********* with it.
    * ** ******* **** **** ******* *** *** ** * **** **** *** ** *** ****** **** ** *****

    Enable Benefits

    Date: 13/02/2025

    Dear *******



    Thank you for taking the time to share your experience with us. We
    sincerely apologize for any inconvenience and frustration you have
    encountered. Your feedback is invaluable, and we regret that our service
    did not meet your expectations.



    We understand your concerns, particularly regarding the handling of
    your personal information and the difficulty you faced in reaching the
    appropriate department. Please rest assured that we take these matters
    very seriously. We are committed to addressing your concerns promptly
    and ensuring that your information is secure.



    We would like to discuss this matter further to resolve any
    outstanding issues and restore your confidence in our services. I will personally make a call to you.



    Once again, we apologize for any distress this situation may have
    caused and appreciate your patience as we work to improve our services.



    Sincerely,

    Chrisen D.

    Operations Manager


    Cynthia Miller

    Date: 13/02/2025

    Dear Enable Benefits Team,
    Thank you for your response to my concern regarding your lack of response a few weeks ago..
    * *** ***** ******** ** **** *** * **** ** *********** ******* *** ***** ******** ***** ****** **** **** **** ********** ***** ******** ***** **** So, knowing you had my SIN and other personal information, I became very nervous..
    I am definitely in need of help finding elegible benefits, but am now really ***-shy to work with your company.
    So thank you for reaching out and setting my mind at ease about the handling of my personal information. Have a great day.

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