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Find a Location

Eric's Auto Body has 1 locations, listed below.

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    Business ProfileforEric's Auto Body

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    265 Ward Street, Port Hope, ON L1A 4A4
    BBB File Opened:
    3/10/2018
    Number of Employees:
    1

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    13/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I took my truck to have drivers and passengers rockers and drivers door repaired for rust. I provided OE rocker panel for drivers side. I dropped it off on may 30th and picked it up on June 3rd. As soon as I picked it up I noticed paint runs, overspray inside and outside, and clumps of bondo. I took the pictures the following day and found more horrible work. Including the paper shipping label painted over on the underside of the rocker panel. This when that label gets wet and falls off. I’ll have a patch of bare metal exposed to the elements and ruin a brand new rocker panel. I brought these issues up to the owner with a quote for the local ford dealership with or part numbers and the plastics that were ruined by overspray. I stated I only wanted that portion of money back to cover the ruined pieces. The labourer then came out and said they weren’t going to fix anything and I was bitching about nothing. I told him the trust has been lost and I wouldn’t not let them touch my truck again. I just wanted the $500 refunded for plastics off of my $1880 bill. I was told that’s not going to happen. I then went back a few days later and requested a copy of my bill and was told because I did a cash deal I don’t get a copy, and was told I was bitching about that to. I ended up taking a photo of my bill as they would not release it to me. I am hoping to get some money refunded out of the High school level job that was performed from a professional body shop, because of the quality of work but also having a middle aged man belittle a 27 year old man in the parking lot infront of other customers. I have many more pictures of shotty work if required

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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