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Average of 32 Customer Reviews
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Review fromKartik S
Date: 11/04/2025
4 starsKartik S
Date: 11/04/2025
The walk in tub is exactly as promised and the company is highly recommended. In addition to the standard tub, we got the addition of vibratory massage, wall panels, shower head, wrap around colour screen,and a glass enclosure. Everything works exactly as promised and is a worthwhile addition to our bathroom. The only reason for the 4 and not 5 star rating is because the additions, especially the glass enclosure and wrap around screen took longer to get installed than originally estimated (but not a major issue).
Walk-In Tubs Ottawa
Date: 12/04/2025
thank you ******...Im sorry the " ************** that did the **** took a little longer and the " *************** as well but thats beyond our control as they are their own businesses that we have to sub out as we cannot do these things ourselves......overall it looks great and I hope you enjoy it ....thanks again *******Review fromHarley N
Date: 31/03/2025
5 starsHarley N
Date: 31/03/2025
******* is by far the most knowledgeable person with regards to Walk-in bathtubs that I have met. We worked with him on an extensive project and are thrilled with the results.I would strongly recommend Walk in Tubs Ottawa as they have the almost impossible combination of offering not only the best price but also the best service.Strongly recommended!Walk-In Tubs Ottawa
Date: 01/04/2025
thank you so much ****** for these kind words...I'm glad we could fulfill your needsReview fromRonald B
Date: 28/03/2025
5 starsRonald B
Date: 28/03/2025
We are in our late 70s and we are so happy about our purchase with this company, we were getting tired of looking for our walk-in tub, nobody has a show room and samples on the internet are easy and not so easy to find because nobody does the installation and it was getting to complicated. So when we went to the showroom and got to see and sit in this 30'' x 52'' tub there was no turning back. We talked about everything from price and installation and done deal because we live about a hour and a half on the Quebec side. Bought on March 19th, 2025 and had it installed on the 28th.The installation was set at 10:00 on Wednesday and at 10:00 the work began. The two pros set carpets and plastic covers all over the place and took the old bath tub, frame and all. It was the best experience we lived by seeing these guys work. PROFESSIONAL JOB. 5 hours later they were gone with our junk. PLEASE look this company up you won't regret it. We enjoy our walk-in tub and it really looks good. We love showing it to our friends. What else I can say about this company? 6 STARS. THANK YOU THANK YOU THANK YOUWalk-In Tubs Ottawa
Date: 29/03/2025
Hi ***, thanks so much for the kind words..it was a pleasure meeting you both..hope to see you again...Review fromLynn M
Date: 26/07/2024
5 starsLynn M
Date: 26/07/2024
Where shall we start with this review ??????????this team leader and is capable crew we sooo Professional. Clean. Quiet and may I add very resourceful and respectful. My husband wanted to keep the upper have of our tub insert because home is relatively a new build. Old school people. Dont waste. He knew it could be done with some engineering knowledge however other companies said not possible. Therefore you were paying more for unnecessary material. ******* took the time and his knowledge of any situation and made it happen. We just love the tub and its features. As we are aging this will allow us to stay in home longer and safer. I think it a great investment and a beautiful piece of hardware. Now I ask every one to come and visit our bathroom. This team will blow you out of the water ?? so to speak. Common what are you waiting for. Just do it. Kids are going to get your money so why not treat yourself. You deserve a treat at this age. **************************** Chesterville.Walk-In Tubs Ottawa
Date: 27/07/2024
Thanks so much **** and ****...we are known for doing what our competitors refuse to do and we are glad we could accommodate you..Review fromDan L
Date: 08/07/2024
5 starsDan L
Date: 08/07/2024
We just had the Walk-in Tub transfer unit installed and are quite pleased, they were in and out in 2 days, put mats down everywhere they walked to minimize any disturbance and also did a good tutorial when finished. The unit suits my wife's mobility needs and feelings of safety and security while bathing, and my back loves it too. ******* and his team did a great job for us.Walk-In Tubs Ottawa
Date: 08/07/2024
thank you ***, I'm glad the Transfer tub was the solution for you folks...Review fromDiane L
Date: 04/07/2024
4 starsDiane L
Date: 04/07/2024
We are pleased with the walk-in tub/shower/spa and adjacent closet that were installed to replace the existing extra-long tub. It's beauty and functionality will be appreciated both now, especially after vigorous exercise, and in future, as we age-in-place. The owner listened to our needs and wants and delivered accordingly...and on time. He communicated well before, during, and after the installation. The installer did a quality job with the carpentry and painting. The entire process took several days but the disruption to our family life was minimal. We recommend Walk-in Tubs Ottawa.Walk-In Tubs Ottawa
Date: 05/07/2024
Thank you so much *****, I'm happy you had a great design idea for the closet we built for you...I'll be sure to show these photos to other clients...thank youReview fromKen J
Date: 11/06/2024
5 starsKen J
Date: 11/06/2024
Recently had my bathtub retrofitted by Walk in ****. Extremely pleased with results. Process was smooth and efficient.Impressed with the professionalism and expertise of the team.The retrofitted bathtub will facilitate the use for elderly person. Makes bathing so much easier. I highly recommend Walk in tubs for any bathtub retrofitting needs.KJWalk-In Tubs Ottawa
Date: 14/06/2024
thank you ***, glad we could helpReview fromCarol H
Date: 11/06/2024
5 starsCarol H
Date: 11/06/2024
We cannot say enough good things about this company, they have a top end excellent therapeutic tub with many options to suit whatever needs you have. From our visit to the showroom; ******************************* with his many years of experience and knowledge, to the smooth installation by experts who were extremely courteous, pleasant , and always worked every single detail. 5stars is not enough! It is a perfect solution if you have pain or stress anywhere in your body, particularly in joints, hip, knee etc. It has helped tremendously, since we installed it and we are awaiting the hip operation.**************Walk-In Tubs Ottawa
Date: 14/06/2024
thank you so much *****...it was a pleasure doing business with youReview fromDona G
Date: 29/04/2024
5 starsDona G
Date: 29/04/2024
I had a walk-in *** installed last July-August. They were very knowledgeable and was able to see various models before I purchased and this was extremely helpful. The installation went very smoothly. The team worked very well together. They were very clean and courteous. The owner has been absolutely wonderful and resolved any small issues very promptly. Im so pleased with my tub and would definitely recommend. ************Walk-In Tubs Ottawa
Date: 30/04/2024
thank you **** for the comments and for the hospitality while we were in your home...much appreciatedReview fromJoanne F
Date: 18/04/2024
5 starsJoanne F
Date: 18/04/2024
Buying a walk in tub is very frustrating because everything is online. ******* has a showroom with several models that you can sit in and actually try out which is wonderful. As well ******* is very knowledgeable about his products, will customize the tub to suit you. He is pleasant and will return your phone call promptly. Our tub is amazingWalk-In Tubs Ottawa
Date: 19/04/2024
thank you for the comments....much appreciated...
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