About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 30/4/2020
Years in Business: 16
Products and Services
Drain cleaning: Removal of blockages in sinks, toilets, and sewer lines using specialized equipment.
Leak detection and repair: Identification and repair of leaks in pipes, fixtures, and plumbing systems.
Water heater services: Installation, repair, and servicing of hot water systems and related components.
Sump pump services: Installation and repair of sump pumps to manage water accumulation and drainage.
Fixture installation: Installation and replacement of faucets, toilets, and other plumbing fixtures.
Gas line services: Installation and repair of gas lines connected to residential appliances.
Emergency plumbing: Response to urgent plumbing issues such as burst pipes and sewer backups.
Water treatment systems: Installation and servicing of systems designed to address water conditions in homes.
Septic services: Maintenance and servicing of septic-related systems.
Main water shut-off valve services: Repair and replacement of shut-off valves for residential plumbing systems.
Photos and Videos
Business Details
- Local BBB:
- Better Business Bureau of Greater Ottawa
- BBB File Opened:
- 6/5/2010
- Business Started:
- 6/5/2010
- Business Started Locally:
- 26/11/2013
- Business Incorporated:
- 26/11/2013
- Type of Entity:
- Corporation
- Alternate Names:
- John The Plumber & Drain Cleaning
- 8708916 Canada Inc.
- Business Management:
- Mr. Alec Jung, Owner
- Sydney Reynolds, General Manager
- Kelly Adams, Manager of Quality Assurance
- Victoria Hollan, Manager
- Number of Employees:
- 15
Additional Contact Information
- Principal Contacts
- Mr. Alec Jung, Owner
- Customer Contacts
- Kelly Adams, Manager of Quality Assurance
- Victoria Hollan, Manager
- Additional Phone Numbers
- Other Phone: (613) 227-7465
- Other Phone: (343) 477-1970
- Other Phone: (613) 509-1320
- Other Phone: (613) 518-6114
- Other Phone: (613) 458-5006
- Other Phone: (613) 499-1577
- Other Phone: (613) 454-5585
- Other Phone: (613) 686-1971
- Other Phone: (613) 817-8143
- Other Phone: (613) 817-8142
- Other Phone: (613) 686-1917
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Other Resources
- Technical Standards and Safety Authority
345 Carlingview Dr
Etobicoke ON M9W 6N9
Phone Number: (877) 682-8772Skilled Trades of Ontario
PO Box 2354 RPO SQ1 Shoppers
Mississauga ON L5B 3C8
Phone Number: 647-847-3000
https://www.skilledtradesontario.ca/
[email protected]
Latest Reviews
Robert G
"REMOVED, from John the Plumber, came in the afternoon of November 11, 2025 to replace some of the plumbing in my REMOVEDGave me a heads up awhen he was on his way, arrived on time and was just a great, pleasant and friendly person. He explained what he had to do and and answered the few questions that I had." ... Read full review
Stu J
"Do not use this company unless youre ok with overpriced work.They use a clever scheme of a seemingly low call out fee but refuse to give an estimate of the completed job until theyre on site." ... Read full review
Mike M
"Had them in to install a tub rough in and change out some hose bib spigots. Good communication from the booking to the arrival and completion of the work REMOVEDand quality work at market rates."
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.