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Business Profile

Music Instrument Store

McCarthy Highland Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Music Instrument Store.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromBen P

    Date: 03/06/2024

    1 star
    Owner is happy to take your money and run. I placed an order in January this year, but received no updates, so emailed them a week later. He said he was delayed shipping out items because he was busy, but it would be out by the next week. I called him a week later, and he gave me a line about mobility issues, and ultimately did nothing. Multiple emails back and forth, with a different excuse every time, no refund, and no shipment. If you actually want to get the items you order, don't order them here.
  • Review fromElaine S

    Date: 03/04/2024

    1 star
    Ordered from this place over a month ago. Still haven't received anything yet. Called several times and left messages with no response. My e-mail was responded to with excuses. First, I am away from the office. Our accountant has that information for tax purposes. Canada post lost it. But they did take the ****** $100, out of my account. Next, I will be looking for a refund. Never, never order anything from this company. They have absolutely no integrity. Just through your money away.
  • Review fromShaun P

    Date: 04/12/2023

    1 star
    Terrible customer service. Items ordered November 24th, now December 4th. Numerous emails sent, no response whatsoever, where is my order? asked for a refund, no refund issued. People Do not buy anything from this business,

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