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Business Profile

Capital Lending Financial

This business is NOT BBB Accredited.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/08/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 9, 2024, applied for loan with Canada Capital Lending On June 10, 2024, I received text msg fr *************************. told that he could get me approved loan $10k-$20k at 9.9% int. & a $1200 security deposit. June 11 discussed $20k loan & for a period of 9 yrs I would repay ******/mth with 7.9% interest rate & if payments made on time would get back $1200.00 in 3 mth. Asked ****** to send loan documents, was told that once the loan was approved then i receive the contract. June 26, i made security deposit & given directions by ****** to send an etransfer to ************************* was instructed to send screenshot of *************** cheque for deposit. hours passed, I reached *************** told me that the lenders pulled out because too high risk unless I make an additional $1100.00 deposit. June 27, sent text to ****** & later received call fr ****** claiming to be above ****** and that he should not have conducted himself how he did & the was under investigation. ****** said I was not approved and should never been asked for deposit. Later that day ****** and I spoke he told me ******************* would loan their lowest amount was $50k. I declined as that would require additional security deposit. I then told ****** that I wanted my deposit back and was told that I would need to wait 3 to 5 weeks to receive it by cheque.I did not sign a contract, no matter how many times I asked for documentation I was told that once the loan was deposited that I would then receive the documentation.

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