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          Carlson Sports RV Center has 1 locations, listed below.

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            Business ProfileCarlson Sports RV Center

            Powersports Dealer

            Contact Information

            11 Couchie Industrial Road

            Highway 17 West

            North Bay, ON P1A 2Z1

            Visit Website
            Email this Business
            (705) 472-9212

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            11 Couchie Industrial Road Highway 17 West, North Bay, ON P1A 2Z1
            Email this Business
            BBB File Opened:
            4/5/2015
            Years in Business:
            53
            Business Started:
            11/4/1971
            Type of Entity:
            Corporation
            Number of Employees:
            10
            Business Management
            • Mr. Dan Carlson, Owner
            Contact Information

            Principal

            • Mr. Dan Carlson, Owner

            Customer Contact

            • Mr. Dan Carlson, Owner
            • Ray Seguine, General Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            16/08/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Original complaint was that the hose connecting the fresh water tank to the pump in my "brand new camper trailer" popped off due to the hose being to short and improperly clamped which resulted in water damage to the floor and water pump damage. I had asked Carlson Sports to repair the hose and to check the pump and floors, subfloor and insulation for water damage. The same day I dropped the trailer off, they had called me back saying the hose was fixed and everything was checked and fine (which I have paper documentation of from Carlson sports). I brought the trailer back home which is 1.5 hours away, and tested everything. The water pump leaks now and there is a big yellow stain on the floor by the entrance which leaves me to believe water trickled down and pooled there. I have since tested the pump and it continues to produce a leak sometimes small sometimes very large to the point it flows out from underneath the bed frame and across the floor and underneath the fridge area. Our carbon monoxide detector which is located in the same area as the water pump also went off recently in which we just opened windows and vents and turned the propane off. I have asked Carlson Sports for a refund and for me to return the trailer as I am very unhappy with the issues we have had, especially for a brand new trailer that we used for two camping trips. I have more pictures, videos, and emails with Carlson Sports all regarding this matter.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Louis B

            30/10/2021

            The Salespeople are not bad, but the service manager is a real jerk. Bought a new side by side from Carlson and once home I noticed that one of the brackets locking the Hood was broken. Called to complain and he said it was my fault. After a while of arguing with him he said he would order a new part, but might take a while because of shipping problems during covid 19. I reached out to him 7 months latter and he said he never ordered it. I voiced my concern and he was very ignorant about it. Said he would order it again. Well, another 3 months has gone by and I still have not received nor heard from him. That guy is terrible to deal with and I can Assure you that the better price you get from them is not worth the aggrevation from this guy. I shall never buy anything from them again and will tell others.

            Carlson Sports RV Center Response

            08/11/2021

            Dear Mr. ******. We are disappointed to see that your experience has been viewed as an unpleasant one. Customer satisfaction is something we take very seriously, it's the foundation that our 50 years in business is built on. In speaking with our staff, the barrier to having this resolved a long time ago seems to be a lack of communication. We need to verify the exact part that's needed. Our requests to physically see your unit or have you send us a picture - those options have been denied. As we previously maintained, please provide us visual confirmation of the broken item and it will be ordered and provided to you as promised.

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