Security System Monitors
TELUS Home SecurityHeadquarters
This business is NOT BBB Accredited.
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About
Overview
BBB Accreditation & Rating
TELUS Home Security is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Rating
FReasons for rating
- Failure to respond to 148 complaint(s) filed against business
- 172 complaint(s) filed against business
About This Business
Years in Business: 101
Business Details
- Local BBB:
- BBB Serving Central Ontario
- BBB File Opened:
- 20/3/2003
- Business Started:
- 1/1/1924
- Alternate Names:
- (Formerly) ADT Security Services Canada, Inc
- ADT Canada
- TELUS SmartHome Security
- Business Management:
- Mr. Kurt Wittkopp, Vice President of Operations
- Mr. Jason Macdonnell, President, Security and Automation
Additional Contact Information
- Customer Contacts
- Mr. Kurt Wittkopp, Vice President of Operations
- Mr. Jason Macdonnell, President, Security and Automation
- Fax numbers
- Primary Fax: (416) 218-1632
- Other Fax: (519) 650-4895
- Other Fax: (905) 564-9895
- Additional Phone Numbers
- Other Phone: (416) 218-1000
- Other Phone: (519) 650-8820
- Other Phone: (800) 811-1818
- Other Phone: (800) 653-9111
- Other Phone: (416) 218-1604
Additional Information
- Business Categories
- Security System Monitors
Latest Reviews
Kelly S
"Upselling over security has resulted in **** ************* no longer trusting TELUS for their home security needs."
Susan K
"I had a Telus Security System in my home for many years. Telus, without my knowledge or consent, cancelled the service." ... Read full review
Rosalin M
"Telus Custom Security Service installed a new panel which paid for in 2019. My alarm panel is no longer working so I called to have it replaced and was willing for an upgrade and the price was 4x as much at $900 which included a new sensor." ... Read full review