Reviews

This profile includes reviews for Fit4less's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Fit4less has 45 locations, listed below.

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  Fit4less

  710 Proudfoot Lane London, ON N6H 5G5

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  Fit4less

  791 St.Clair St Chatham, ON N7M 5J7

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  Fit4less

  1440 Huron Church Road, Unit 5 Windsor, ON N9C 2L1

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  Fit4less

  201 Cundles Rd E Barrie, ON L4M 4S5

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  Fit4less

  1 - 3500 Brock St N Whitby, ON L1R 3J4

Review Details

• Review fromRyan E

  Date: 03/08/2025

  1 star
  Bought a black card membership and was planning to go to the gym with a friend today. Location in ********** was unstaffed this morning, which is fine. However when I wanted to get my card from the Kiosk, it simply gave me an "Error dispensing card" issue. There is no online chat, or remote support at these places. I woke up early, eager to start my membership and was shut down at the gate simple because the Kiosk wasn't working, No staff on site to assist and now I have a very bad first impression and am debating continuing to be a member. I paid a premium price, for premium disappointment.

• Review fromCharisse R

  Date: 24/08/2023

  4 stars
  I am tired of the morning staff (other than Sara) never arriving at 7 am. . . . . I’ve left as late as 7:45 am & still no staff so I can't enjoy the hydro bed which I pay for in my membership??
  Also, this morning at 6:32am (August 24th) three gentlemen cramped themselves into the gate & came in in one card?

• Review fromSaurav K

  Date: 10/07/2023

  1 star
  Hi , am s***** one of the member . I just want an explanation that why in this gym the weight machine is not working, its been a month and still its been written under maintenance. If the money from our account is deducted on time then why we are not getting proper equipment. Earlier I thought ok thats fine they will fix it soon . But a month its been a lot . Please take reviews seriously and work on them . I hope i will see it fixed soon . Thanks

• Review fromIan L

  Date: 04/06/2023

  1 star
  They do not process refunds. No response from managers even in email. Always saying manager is out. Not recommended.

• Review fromSUSAN H

  Date: 16/05/2023

  1 star
  I wish i had read these reviews before I bought a yearly membership. The Fit4less ** ******* ** ****** has 12 treadmills only half are working the rest have a paper saying under maintenance, and according to front desk staff they have been like that for 2 months. I arrived on a Sunday morning at 10:45am I must have tapped my membership card twice and it wouldn’t let me in. The notice on the window said staff available at 11:00 am. The guy should up at 11:15 and said that was his scheduled time. They had a sign No Staff servicing on their front desk, but you don’t see that from outside the door. It should be posted on the window beside their hours of business, even if they’re working they don’t show up at the times posted. On facebook you can’t post a review for this gym, that’s a big tell tale sign.

• Review fromChris L

  Date: 07/03/2023

  1 star
  Sign up is made much more complicated than an advertised “no-commitment” sounds, they do make you commit by way of bank sign up and don’t allow a simple pay upfront option. I was also told by a staff you could simply add credit but they still require a bank setup so once your credit runs out they draw directly from your bank. By the sounds of these past comments it seems very difficult to cancel a membership too.

• Review fromDanny S.

  Date: 25/01/2023

  1 star
  Called a almost 2 months back, after making hundred attempts finally someone from the location picked up my phone. I told them to cancel my membership, the girl said you gotta come in person and she cant cancel over the phone. I told her I moved and I cant come to Niagara falls just to cancel my membership. She said okay let me cancel it and after taking info from me said okay I have cancelled it for you and I am still getting charged till date. Now again been calling them and no one is picking up the phone. Worst customer service ever. Toronto’s fit4less are still good tbh.

  Fit4less

  Date: 01/02/2023

  Hi There, 

  
  

  Thank you for your review, we have provided this information to a member of our operations team who will reach out to you regarding the late cancellation. 

  
  

  Thanks!

• Review fromDinachandran C

  Date: 07/09/2022

  1 star
  Worst customer service *** ******** *** *** *** ***** .
  I visited fit4less on Golden mile plaza to cancel my membership. But the lady at the front desk convinced me to keep it frozen for 6 months and promised me that there won't be any charge on my account and if i still want to cancel I can do so after 6 months and till that there won't be any charge including the annual fees as my account is frozen. Now , I noticed that I was charged with $49 annual fee and when I went there to enquire about this I was treated badly and I felt that fit4less don't care about their customers especially the manager ***** at fit4less Golden mile.
  She made fun of me when I enquire about the information given to me bybfit4less staff and told that her staff did a good job by upsale. Really I consider this as cheating because I can't cancel now since I already paid for annual fees which I was told clearly that I won't be charged and in top of that the way they treat colored people is very bad ..Shame on you guys .

  Fit4less

  Date: 06/10/2022

  Hey There! 

  
  

  We have provided this information to the Region Manager of this location who will reach out to you regarding this. 

  
  

  Thanks!

• Review fromSukhveer S

  Date: 15/08/2022

  1 star
  Fit4less ,******** ***
  Worst staff ever
  Completely ignore customers
  Every time go for for massages employees ignores and need to change staff
  Otherthings good
  Plz take it serious and recruit new people

  Fit4less

  Date: 01/09/2022

  Hi there. If there is anything we can do to make your experience more positive please let us know via private message on social media.