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Find a Location

Fowler Tire and Automotive Center has 1 locations, listed below.

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    Business ProfileforFowler Tire and Automotive Center

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 31/1/2017

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    696 Fairway Rd S, Kitchener, ON N2C 1X3
    BBB File Opened:
    30/6/1995
    Years in Business:
    43
    Business Started:
    3/2/1981
    Accredited Since:
    31/1/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • Firestone - Roger Fowler Ltd
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 PM
    T:
    8:00 AM - 5:30 PM
    W:
    8:00 AM - 5:30 PM
    Th:
    8:00 AM - 5:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    8:00 AM - 4:30 PM
    Su:
    Closed
    Contact Information

    Principal

    • Mr. Chris Tsegas, Owner

    Customer Contact

    • Mr. Chris Tsegas, Owner
    Additional Contact Information

    Fax Numbers

    • (519) 894-4189
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    24/07/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Today Friday July 20th 2023 I went to Fowler Tires with a 45% off coupon for any *********** or ********* tires. After getting a quote which I had also done the previous week for 380 per tire I brought out there coupon. He then says oh that's only if you get them installed here. I'm like it doesn't say that. He says I'm sure it does so I read it to him. But I said you know what ok I'm getting a good deal you guys can install them. He then tells me my new total is 1880 from 1580 before the coupon. I'm like I got a 45% off coupon and he's like yeah but now your paying for instant and balancing. I'm like what is balancing 1000 dollars? He says no it's 75 per tire. I'm like then how is it so much? He says the tires are 697 each. I'm like you just quoted me for 380 each and I've compared to other shops how are they 697 now? He says after a bunch of arguing that because of the coupon I gotta pay catalog price and I only end up saving 2%. That's absolutely false advertising to offer a 45% copoun then jack up the price by an equal amount when someone uses it is very misleading. If I just pulled out my coupon right away said that I need these tires I would have had no idea. Imagine how many elderly unhandy or new Canadians would be taken advantage of. I took my business elsewhere I'm not looking for anything back except for them to stop this false advertising thank you.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Ontario

    BBB Reports On

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