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Find a Location

Elegant Address Signs has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforElegant Address Signs

    Signs
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Elegant Address Signs has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      11 - 114 Bowes Rd, Concord, ON L4K 1J8
      BBB File Opened:
      13/7/2021
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/06/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      company came out around January, installed a sign. Instead of ***********, they wrote ************. The sign also does not light up anymore. We have called and called but they do not answer, *** **** **** *** ********

      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Valerie B

      1 star

      05/08/2021

      The actual sign is beautiful and just what I wanted. However, it was installed crooked.
      People have actually said that it is a beautiful sign but it is crooked. When I first contacted the company, they said that the sign was made according to the specs. I said it isn't the sign, it is the installation!! They said they would send someone when they are in the area next and for me not to worry. MANY MONTHS later, I still didn't hear anything so I contacted them again. They replied with "As we explained you earlier,we checked with the software it's not crooked". I replied with, "As I explained also, the sign itself is not crooked, it was crooked when installed. Look back on this thread, you said you would recheck with the installation team and for me not to worry. I didn't install it, your team did! So is this final then, you aren't doing anything about it?" They have not responded from that day to this.**************************** THEY DON'T STAND BEHIND "THEIR" product or "THEIR INSTALLATION"!!

      Elegant Address Signs Response

      10/09/2021

      Hey Valerie, We have sent our technician to look at your sign 4 times. But the sign was not crooked! It's exactly the same font style what you ordered!
      And also you are blaming the installation but installer installs the sign according to the template which is same as the mock we sent you while you placed an order with us! Also please try to compare the mock we sent to you and your actual sign!

      Customer Response

      28/09/2021

      First off, I don't believe someone was here 4 times. I work from home so you would think that someone would have knocked on the door to settle this once and for all.
      You keep saying it is the proper font and it is how it was ordered. I couldn't agree with you more. It isn't the sign itself that I have an issue with, my complaint is it was installed crooked. The naked eye can see that. My sign is in 3 different pieces. So finally today, I have got out my level as this is the only way I can prove my point but sadly this platform doesn't allow for pictures. The first photo that I took was the street name ******. The second photo is was CRES.
      If you could have a look at the level, you would see and concur with me, I'm sure. That is my beef that it was INSTALLED crooked, not MADE crooked.
      Kindest regards,
      Valerie B.

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