Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Health and Wellness

Dynacare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Reviews

Customer Review Ratings

1.33

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Samantha D

    Date: 24/06/2025

    The Matheson location in Mississauga ** ****** * ***. I went on May 29, 2025 to get blood taken for a standing requisition ** ** ***** *** ******* and they have no record of me coming. How does my blood get taken and then lost? Terrible experience. **** ** ***** ** ******** ****** ******** ***** ***** ***** *******

  • Abdul M

    Date: 27/11/2024

    **** ****** ***** **** *** ** **** ************ ******* **** ***** ***** ****** ********
    I was told 43 minutes of wait time when I checked in, but ended up waiting there for 87 minutes. When asked, "we are short if staff"
    It is the basic right of every patient to get the results of his or her tests and lab can't refuse it once they verify the identity of the patient.
    But this lab does not give u the results unless u pay them $10.
    I called there 1 800 number and spoke to a manager Jennifer J *** ****. She verified my identity but refused to email me my result. She said the only way for me to get the results was to pay them $10 as subscription fee. She said even if I go the the location where I gave the sample, they would not give me my results without me paying them $10 to subscribe to their app.
    She said that the amount I paid was only for conducting the tests and did not include the charges for providing the patient with the results. ***** ** ************ * ******* ** ** ******* ************ ** ******** *** *** ****** *** ***** ** ******* ** ******* ** ** ***** ******* *** ***** **** **** I made a stupid mistake and went to Dynacare.

  • Robert W

    Date: 19/08/2024

    NIPT Test Gender Results. Waited 2 times as long as expected and still did not get gender results. Customer Service email and call systems are extremely unhelpful when they even work. ******** ***** ** ***** * * **** *******

  • Roger B

    Date: 29/07/2024

    As a senior in my 80's and needing Blood work,, I am impressed and happy to get Helina to look after me and seems like Karma when I get there and see her smiling face,, although I don't request her service,, seems like we end up for EKG and Blood work she performs perfectly well and very polite. A pleasure to do business with Dynacare with knowledgeable and good attitude staff.
    Thank You ***** ******

  • Sophia U

    Date: 16/05/2024

    **** ***** ** ********. Horrible, ********** ************** customer service, happy to take my money for a vitamin test quickly, but slow and annoyed by clients easily. ********** ******** ***** *** *** ******** ****** ******** * *** *** ******** **** ** ***** 'my' phlebotomist; woman hardly spoke, when she did, didnt communicate properly, obtain ongoing consent, thusly I wanted to stop and leave but i was worried i would then lose my money, ** **** *** ***** ******** *** *********** ** * *** ********** ** ******* ********* *** ********* ** **** ********* ****** *** ******** **** ****** *** *** * ***** ** *** **** *** *** ** ****** ** ******* *** ******* *** ******** * *** ******* ****** ** **** ** **** *** ********* ********** *** *** ** ***** ******* *** *** ******* when finding my vein. She was hitting my arm uncharacteristically hard *** ******** ** as I flinched. Every single staff member *** **** *** refused to give their names. * **** ****** **** ***** ** ********** ****** ******* *** ***** *** **** ****** *** *** ******* **** **** ****** ********* ** ****** ** *** *********** * ** * ******* ***** ***** ** * **** **** ** ****** *** **** ** **** ** ********* *** ****** ** *****

  • Sevi H

    Date: 10/01/2024

    I wish i did my bloodwork with ********. I had no idea the dynacare is begging for money from you so you can see the test results. It is free to see your results if the test done at ********. ******** ******* **** **** ** ***** **** *** ** ****** **** ** *** *** *** *** *** *** ******* ****** *** ***** They ask you to register and pay $10. **** * ******

  • Peter P

    Date: 09/12/2023

    They don't respond to emails and takes forever for the lab results to go up on their site.
    ***** **** ** *** **** *****

  • Ludmila D.

    Date: 24/11/2023

    ******** **** ** *** ***** ******* ***** I paid $ 11.29 for membership on Sep.18.2023, they took my money, but I was never able to see my results because their web page never worked.
    So I asked them a few times via e-mails and a letter to their headquarters to cancel my membership and refund my money.
    **** *** ********* ***** ******* they just ignore my requests, but they are still keeping my money.
    I DO NOT RECOMMEND ANYBODY TO USE THIS LAB. **** *** ********

  • Patricia A

    Date: 17/11/2023

    This is the most irritating app I have ever had the displeasure of working with...5 days, 3 emails with no response, phone call with no answer,.. The only thing that worked was taking my payment. Very poor site.

  • Elaine D

    Date: 08/11/2023

    Dynacare plus has the worst customer service support that I have ever encountered. Every time I try and login to my account, the system rejects my password and I have to create a new one. If I try and re-enter my old password, for the new one, the system rejects it because it was previously used. So the system knows my old password but forces me to create a different one. I have been dealing with this problem for over one year. Emails and phone calls have not resolved the problem.

Dynacare is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.