Business ProfileforRallye Motors Mitsubishi

On May 31st my car was suspiciously not responding to my keyfob. I used my key to enter my vehicle and the alarms sounded off and I couldn't stop the alarms. I contacted Ralkye Mitsubishi and they advised me to bring it in, I asked if they could help or if they could send someone here they said no that they had to get towed there . I did, next day I call still haven't looked at my vehicle and I contact mitsubishi Canada on the CAA line because im trying to find a higher up manager to speak about this with. Why didnt they tell me just to use my key inside my dash to start my car in the first place. I contact Mitsubishi motors clearly angry that they never told me to try this in the first place to explain to why its not being fixed at 2pm the next day on like June 1st they tell me suddenly that they now had looked at the vehicle and tried that options and that my vehicles pass in the dash was damaged and taped in. At this point I am furious and Im line confused about what is going, I ask them questions if they did it, they say no and that someone must of done this to my vehicle. I am beyond panicked tell them to fix it. They cant fix it. For a week I am waiting that they figure this out they cant and waiting on their internal mecanics. I asked for the price and it was going to be around 300$-500$...They dont know how to fix it and assure me they were the only ones who could fix it. I call my insurance for a claim. I tell them the whole story and they approve my insurance claim to fix it. Mitsubishi Motors tells them different stories like I told them NOT to fix it which is a lie. My insurance took my rental and is reviewing my claim for a second review. My car has been sitting outside Mitsubishi Motors since June 1st. They still havent connected my keyfob to my vehicle. They won't tell me nothing. They have hung up on me when asking for the repairs my adjuster for my insurance was requesting. They keep ***** to me. I need help please.