Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Logistics

T Force Integrated Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Logistics.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/09/2022

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 29 I purchased a computer through thesource.ca. I arranged for it to be delivered to the local Source shop at McAllister Place Mall, Saint John, as I was concerned I might not be at home when it arrived. I began to track the computer's "progress" as it left Toronto, then went to Moncton, then to Fredericton on August 2. Expected date of arrival, August 5th. I contacted the Source repeatedly, but they did not receive it. So finally I contacted the delivery company, TFIS. The company suggested it arrived there August 24th but added they had no camera proof. I thought that was an odd comment. And it still has not come to the Source in Saint John for pickup. I've checked this at the Source end. Last week, I contacted TFIS by phone and email and gave them until Monday to provide an update on WHERE the computer IS and when I might RECEIVE it. Due to the long weekend I waited until today to follow up. An email sent at 1pm has until this point received no response. The computer was a **** ************** ***** ****** **** ****** ****** *** **** *** *** * ******* ** * Chocolate Black & Gold on sale for 249.99. The Source is also looking into its location. I have waited one hour since my last e-mail.

    Customer Answer

    Date: 20/09/2022

    Hi there
    I just wanted to let you know that the Source refunded the charge on my visa for the computer.

    No one ever e-mailed me about it. I just happened to see the item!

    So... it ends the whole situation...

    ****

T Force Integrated Solutions is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.