Business ProfileforKal Tire

Nov 18, 2022 I took my car to get new tires put on as the old ones were getting worn. I've been to this location before with my other vehicle and didn't have an issue and this location is promoted my my work place. When picking up my car one of the workers came out with plastic caps for my lug nuts saying that they were for another car (same make model and year) that had just left the parking lot. I paid and went to my car when I noticed those were my caps as mine were missing. I went back in the store and told them and they went out and put them on. Not thinking much of it I went to the nearest gas station to fill up before going home and as I was filling up I was looking at my new tire and noticed a lot of corrosion on the rims and peeling paint and knew right away that these were not my rims as mine had no peeling paint or anywhere near the amount of corrosion that were on these. I thought they must have mixed up my rims with the other customer that had the same car. When I went back and informed them as to what happened they insisted that I was mistaken and these were my rims. I have been pulling these rims off a lot this year because of the state of the old tires I know what my rims look like. I ended up going home and making a complaint to their customer service line, a manager from there head office also insisting they were my rims and giggling the entire time then hung up on me. ** **** ***** *** ***** ***** *** ***** **** ***** *** ** **** *** **** ******* ***** * ******* **** ** *** *********** They have lost me as a customer *** ******* ** **** ***** **** **** **** ******* **** ***** Lesson of the story take a picture of your wheels and make sure you get yours back