Business ProfileforKal Tire

My wife brought our car for a tire change in mid afternoon and picked it up just before closing time. Our car was parked beside a marked parking spot, clearly on a driveway that is close to an entrance/exit to Boundary Rd. She did not see that the front bumper had been scratched on the left corner. So she drove off across the street to shop at Bosa. She was parked beside a **** on the left side so nothing happened to the bumper there. As she came back to the car, she saw the damage and proceeded to go back to Kal Tire right away. By then they were closed. The next morning, we went to Kal Tire to address the problem. The first attendant to help us said she would check the camera footage. She knew where the car had been parked. After reviewing the surveillance footage, she wanted to ask her manager if she could show it to us. The manager saw the damaged and was automatically pointing out that the car had been driven off the lot and so there was no proof that it had happened at Kal tire. Then proceeded to tell us the cameras didn't look at the cars parked. Someone lied to us and the damage definitely happened at this Kal Tire location. Our car was not parked with care as it was not parked in an actual parking spot, but rather in a clear entrance/exit to a busy road. Their lack of care has become our problem simply because my wife did not look around the car before leaving.Customers beware at this location, if most times they're probably ok, their carelessness and lack of responsibility with your vehicle once they're done may affect you like it is affecting us.