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Find a Location

Gaslight Heat Services has 1 locations, listed below.

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    Business ProfileforGaslight Heat Services

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1995

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Gaslight Heat Services has been supplying Victoria with heating products for over 25 years and will supply and install all types of heating products -- gas and propane. Heat pumps, fireplaces, furnaces, hot water tanks, and on-demand hot water tanks a specialty.

    Business Details

    Location of This Business
    3382 Tennyson Ave, Victoria, BC V8Z 3P6
    BBB File Opened:
    20/7/2005
    Years in Business:
    32
    Business Started:
    1/1/1992
    Accredited Since:
    1/1/1995
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of LGA0202649 for this business, issued by Technical Safety BC

    These agencies may include:

    Technical Safety BC

    200 - 505 Sixth St

    New Westminster BC V3L 0

    866-5667233

    http://www.safetyauthority.ca

    • Our records show this company is licensed as a gas contractor by TSBC Licence #LGA0202649.

      Worksafe coverage is active and in good standing.

    Type of Entity:
    Partnership
    Alternate Business Name
    • Hope Economy Heating Ltd.
    Business Management
    • Gordon Gao, Co-Owner
    • Sylvia Gao, Co-Owner
    Contact Information

    Principal

    • Gordon Gao, Co-Owner

    Customer Contact

    • Jennifer Culley, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    23/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    GERARD MICHAEL

    5 stars

    21/03/2024

    We approached several companies for quotes and follow-ups to get a heat pump installed in our house. We settled on Gaslight Heating Services initially for their amazing communication. Jenn had endless time to talk about the systems, how they worked and what the options were. Every step was explained. When it came time for the install, they had to work out problems with getting the unit into place. The workers were on the phone with the owner for a while working out a plan that would move forward. In the end, the system was installed professionally. The ductwork that they put in place looks like it was always in the house. The system works exactly as it should. Importantly, we were impressed with the professionalism of every employee. The house was left clean and in order after each work shift. They were in constant communication, and we never felt out of the loop. They met the estimated price and definitely the expected quality. In an array of many heating companies, this Gaslight stands out. Because we live in a strata, it is important to say that they did everything they could to make certain that all concerns were addressed. Thank you for your dedicated work.

    Gaslight Heat Services Response

    05/04/2024

    Gerard, it has been a pleasure working with you on this project, even with all the obstacles we had with the strata regulations. Enjoy your Daikin Ducted Heat Pump system. We look forward to seeing you next year for your annual maintenance. Sincerely, All of us @ Gaslight Heat Services.

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