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Business Profile

Home Renovation

Kerr Design Build

Reviews

Customer Review Ratings

5/5 stars

Average of 14 Customer Reviews

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Review Details

  • Review fromHeather G

    Date: 11/09/2025

    5 stars
    Our project was the redesign, gut, and rebuild of our upper floor, including a remodeled bathroom, additional bedroom, new laundry space and new window. We had a very positive experience with ****. The project went incredibly well, communication was excellent, and we always felt like our project was valued by the company. It was always clear to us that everyone we worked with from **** wanted to do a superior job, and ensure that we were satisfied. Would absolutely recommend and expect that we ourselves will work with them again in future.
  • Review fromBernadette P

    Date: 21/08/2025

    5 stars
    We recently had a kitchen renovation done by Kerr Design Build and we are absolutely thrilled with the results! The designer , ****** was fantastic throughout the process and offered excellent suggestions that really elevated the space. The work crews were incredibly talented, and their attention to detail was evident in every aspect of the project. A special shout-out to the site manager, Max, who was absolutely terrific throughout the entire process and to ****, the project manager who was very responsive and easy to deal with. Highly recommend this company for anyone looking to renovate their space!

    Kerr Design Build

    Date: 02/09/2025

    Thank you so much for sharing your experience! Were thrilled to hear how happy you are with your new kitchen. Well be sure to pass along your kind words to ****** Max, ***** and the rest of our team theyll be delighted to know their efforts made such a positive impact. Your recommendation means a lot to us, and we hope you enjoy your beautifully renovated space for many years to come! Kerr Design Build Team
  • Review fromMichelle H

    Date: 26/06/2025

    5 stars
    We renovated our family home into a multigenerational unit this past year using Kerrs full design build services. They knocked it out of the park, from the design process to the final details. Our lead contractor **** was caring, communicative, detail oriented. He was always mindful of our budget while coming up with creative solutions to maximize the utility and beauty of our new spaces. **** took feedback in stride and was always receptive to our ideas and needs. We always felt included in the process and schedule, and they nailed their timeline! **** truly feels like family after the process and we would wholeheartedly recommend them for any size project.
  • Review fromCharles W

    Date: 22/03/2024

    5 stars
    We had our deck in ********* rebuilt along with planter boxes. ***** was the lead on the construction ably assisted by *****. They are both excellent carpenters and ***** did a wonderful job rebuilding an ********** part of the original deck. We highly recommend Kerr construction and very highly recommend ***** and *****.
  • Review fromCaroline M

    Date: 27/01/2024

    5 stars
    I purchased an apartment, and needed a "one-stop shop" where someone could help me through the whole renovation and design process. I renovated the entire apartment (entryway, kitchen, bathroom, bedrooms, living room, dining room, and hallways). I researched a few ********************************************* companies, and ultimately decided to go with ****. I am happy I made that decision, and am now a repeat-customer of **********************. Pros: - responsive to client messages - professional attitude and communication - invoices are clear, so you understand exactly what they are charging you for - respectful of client demands, especially in terms of timing. I purchased my apartment in April of 2021, and needed it to be move-in ready by August of that year (4 months). COVID restrictions were very much still in place and there were disruptions in the distribution chain across almost all industries, yet **** was able to meet my timeline.- honest when mistakes are made or when things were missed (no company is perfect), and made clear efforts to correct them.- the construction and design teams are both skilled, experienced and well-connected in the industry.
  • Review fromMarc A

    Date: 22/12/2023

    5 stars
    We did a major renovation with **** last year. We chose them after parting ways with our first contractor.. The reason was for communication. My wife and I were very busy with work, and needed a contractor that understood that, and was able to reposnd to our concerns and needs in a timely manner. **** promised to do this, and kept that promise. Communication with them was stellar. We used their design team to help plan out our renos, and ***** and her team were fantastic. we went through many iterations and ideas before landing on our dream design. And ***** was amazing at intaking our design preferences and coming up with great options for all the major and minor desicions that we had to make.. and there are LOTS of decisions you *** to make.. She made it so easy for us. no clue how we could have done it without her.. Once we got to construction, we were very lucky to have **** as our onsite contact. We coulndt have been luckier to have been gifted **** for our project. He was honest, straight forward, super knowledgeable, and extremely personable.. An amazing member of the **** team (he was promoted to a higher position halfway through our project.. so **** knew his value.. but he stayed on our project luckily).. The project was a success, and we love our basically brand new home (built in ****, and.. now 2022). **** has been very responsive for any adjustments/changes since project completion, and i would not hesitate at all to recommend them for your large **** projects.
  • Review frommax s

    Date: 18/12/2023

    5 stars
    Excellent work by a great team of construction and design professionals!

    Kerr Design Build

    Date: 19/12/2023

    Thanks for the great review, ***!
  • Review fromLinda M

    Date: 09/08/2023

    5 stars
    We recently hired Kerr Construction/ Design Build to renovate the kitchen in our townhome. We are very happy with our choice and the outcome of the renovation. The steps in their process from start to finish were very clear and transparent. All phases of the project were professional, from design, to construction and post construction. The design team came up with a great design and layout, vastly improving the flow and function. The site manager kept the project on track, and informed us at each step where we were in the process. Overall, we were very impressed with the communication, commitment to our project and attention to details. Our kitchen island, drawers and cabinets were all custom built, and they came out beautifully.We are thankful to the **** team for their hard work and high standards in creating an extremely functional and beautiful new kitchen for us.

    Kerr Design Build

    Date: 10/08/2023

    *****, thank you for the wonderful review and recommendation. Working with you on your kitchen was a pleasure to *****************. It is always gratifying when a client is so happy. Thanks for choosing us.
  • Review fromNick A

    Date: 31/07/2023

    5 stars
    We hired Kerr Construction to dig out our crawlspace and expand/renovate our basement, and our experience was great. From getting the quote, planning and design, and finally the production phases, everything was clearly laid out and we were always informed of the progress and what to expect. The design team was also very efficient in obtaining required permit/documentation. **** and **** from the production team were great to work with and answered all of our questions very quickly. In fact, all the **** team members and subcontractors we encountered were very professional and we could tell that they valued the quality of their work. Thanks!

    Kerr Design Build

    Date: 01/08/2023

    Thank you very kindly for your review, ****. It was our pleasure to help you get your basement renovated. We appreciate that you chose Kerr Design Build for your project.
  • Review fromKatherine B

    Date: 03/07/2023

    5 stars
    A professional and skilled company that is scrupulous in its care and design and construction. We now have a beautiful new kitchen done in collaboration with the design and tradesmen. It was a pleasure to work with Kerr Construction and I can highly recommend their thorough approach. They said what they would do and did it!Thanks again ******* family

    Kerr Design Build

    Date: 16/08/2023

    Thank you very much for your review and your recommendation, *********. We enjoyed working with you to make your dream kitchen a reality. Thanks for choosing us as your partners in this project.

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