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Business Profile

Computer Software Developers

SoftwareKeep

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

This profile includes reviews for SoftwareKeep's headquarters and its corporate-owned locations. To view all corporate locations, see

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SoftwareKeep has 2 locations, listed below.

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    Customer Review Ratings

    3.55

    Average of 11 Customer Reviews

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    Review Details

    • john p

      Date: 13/09/2023

      john p

      Date: 13/09/2023

      I purchased a single Office app and I actually received the correct item along with the full Suite for an amazing price. Just make sure your computer meets the system requirements for the product and carefully follow the download instructions. Everything was legit and my apps were up and running in a matter of minutes.

      SoftwareKeep

      Date: 15/09/2023

      Thank you for the kind words.Regards, SoftwareKeep team

    • reynolds c

      Date: 22/01/2023

      reynolds c

      Date: 22/01/2023

      I made a purchase of 2021 ******* home and business but got the pro plus instead. When I called them up to let them know. He told me that I could have the product anyway for letting them know about the mix-up. That was QUITE the increase in cost they let me have. Thank you very much!

      SoftwareKeep

      Date: 25/01/2023

      Thank you for taking the time for writing this!

    • Mustafa G

      Date: 19/01/2023

      Mustafa G

      Date: 19/01/2023

      I purchased ****** 2019 and received nothing. I've been calling and reaching out to he company in all the ways I can but no one is getting back to me. I need this product for school and if I can't get the product then I at least want my money back, but I can't even reach out t someone from the company to get one. I either need my product or my money back. This is ridiculous.

      SoftwareKeep

      Date: 23/01/2023

      Hi there, I can see that the product key we sent you has been redeemed, so I hope it means this is resolved by now. If you have any additional issues with the software, please reach out via live chat support on the website, our agents will be able to help you. Regards

    • Al D

      Date: 12/11/2022

      Al D

      Date: 12/11/2022

      I purchased ********* office for my *** from softwarekeep only to find out that softwarekeep keeps your money but does not offer a product. I spoke with Joe over the phone when he provided instructions to get the product setup but, Joe seemed to be a bit busy so he would only answer my call when he had time to answer. Nevertheless, I have tried calling back several times and never heard back. This company still owes me my hard earned money of $116.01/-. It is frustrating to see that there is 24/7 service but only to the convenience of the employees at softwarekeep.

      SoftwareKeep

      Date: 18/11/2022

      Hi **, Please accept our apologies for the inconvenience. A full refund has been issued to you. You will receive an email confirmation. Regards

    • Jean C

      Date: 18/10/2022

      Jean C

      Date: 18/10/2022

      I purchased ** ****** 2010 with only what I needed, ****, ***** and **********. So, it was less expensive than the whole suite. I was already satisfied. Prior to this, I spent a whole day downloading free images of ** ****** 2010 to 2016 from other websites. Most times, the installations succeeded, not always. Never was I able to activate with free product keys, but that was not a surprise. Then, I went to SoftwareKeep. By the way, I installed ** ****** successfully on ***** using *********. I don't use ******* much. I'm pleased with my purchase. A few months ago, I bought ******* 7 from SoftwareKeep, but was unable to install it. I was refunded the same day, no hassle. I realize now that installation failed due to ******* 10 already in another partition. The image of ******* 7 sold to me was probably not at fault.

      SoftwareKeep

      Date: 26/10/2022

      Hi ****, Thank you for taking the time to write this; we're happy to have you as a customer. Regards, SoftwareKeep team

    • Mitchell K

      Date: 17/10/2022

      Mitchell K

      Date: 17/10/2022

      A little complicated, but they gave good instructions and everything went smoothly for half the price of a big retail store. I'd buy from them again!

      SoftwareKeep

      Date: 18/10/2022

      Thank you for taking the time to write these nice words! SoftwareKeep team

    • Zachary H

      Date: 07/10/2022

      Zachary H

      Date: 07/10/2022

      Software Keep sells *********** keys. If you order any version of ****** they will "upgrade" you to Pro Plus. Pro Plus is a **** ********* key ********* does not make *** pro plus keys. I needed *** 2016 for a client of mine but instead I was ******* by softwarekeep. TAKE YOUR BUSINESS ELSEWHERE!

      SoftwareKeep

      Date: 14/10/2022

      Hi there, I am sorry you've had an unpleasant experience. Our records show that your purchase was refunded in full. Regards, SoftwareKeep team

    • Sara M

      Date: 03/10/2022

      Sara M

      Date: 03/10/2022

      I just purchased the ** software I needed and received everything via email withing 15 minutes and had it installed shortly afterwards with no problems. Thank you for detailed email instructions. You made the process quick and easy. Thank you from a very happy nurse!

      SoftwareKeep

      Date: 06/10/2022

      Thank you for your kind words! We try to make everything as simple and easy as possible. However, if you encounter any issues, please do not hesitate to reach out via our website - our customer support is there 24/7 to help. Regards, SoftwareKeep team

    • Quynh N

      Date: 21/08/2022

      Quynh N

      Date: 21/08/2022

      Just got my ******* ** *** key. It activated it and first thing I did was I went into Command Prompt to verified if it is RETAIL, OEM, or VOLUME. My key was indeed RETAIL Channel! Just had to comment this! Whether you trust my review or others, its your choice but for me in 10 minutes I got my email with the key. We will see in the long run! Thanks SoftwareKeep.

      SoftwareKeep

      Date: 24/08/2022

      Thank you very much for finding the time to post this. It means a lot. Regards, SoftwareKeep Team

    • Cynthia D

      Date: 17/06/2022

      Cynthia D

      Date: 17/06/2022

      If there was a zero rating I'd give it! I am in the middle of classes and needed ********* ****** for my course work. I paid for the product, was sent a link and a product key, neither of which worked. I used the support bot to request a refund because this feels like a ****. No confirmation of the supposed refund. I called the number listed on the advertisement and got a live person who told me that the refund was being processed. I'll believe it when I see it. My assignment will be late. This has not only greatly inconvenienced me but is effecting my GPA. DON'T USE THIS WEBSITE. They deserve a minus/negative rating.

      SoftwareKeep

      Date: 21/06/2022

      A refund confirmation email was sent a few minutes after it was processed, and I have just resent it. Please check your inbox/spam folders. Regards

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