Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mattresses

WR Mattress Gallery

Reviews

Customer Review Ratings

5/5 stars

Average of 100 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMary H

    Date: 25/05/2023

    5 stars
    WR Mattress Company is a company that know their business and are extremely helpful in getting their products to customers across the country.I cannot recommend this ******** company highly enough.Thank you D for your help selecting a bed and J for all the co-ordination in getting it over to ******* in a timely manner. Your help has been much appreciated. ****

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you **** for your review and trusting us with shipping your product out to ******* for you. We appreciate you choosing WR Mattress for your purchase.
  • Review fromCatherine S

    Date: 24/05/2023

    5 stars
    2nd time we have purchased from WR Mattress. My elderly stepfather needed a new bed and it was no-brainer that we came back to WR Mattress. Best service ever! Knowledgeable and kind staff and great prices! Delivery arranged easily and the delivery guys were on time, courteous, and so fast! If you need a bed, support this amazing local business!

    WR Mattress Gallery

    Date: 14/09/2024

    ********* Thank you for coming in again with your step dad . We hope he is sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromPhillip M

    Date: 24/05/2023

    5 stars
    Excellence.On time, great setup of new bed and frame. Friendly staff and delivery drivers.I really appreciated the removal of the old mattress and bed frame.Sales staff provided lots of options and reasons for purchasing different types of beds.I am happy with the purchase and the friendly delivery service. No hassle what so ever.*******

    WR Mattress Gallery

    Date: 14/09/2024

    ****** Thank you for purchasing your new bed and frame from us. We hope you are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromAlan S

    Date: 05/05/2023

    5 stars
    I have had a 100% excellent experience with the staff at WR Mattress. They were so very helpful in the selection and made everything easy for transportation especially given that we live across the border! Great people!!!Thank you ***** and ****!

    WR Mattress Gallery

    Date: 14/09/2024

    **** i love the 100% excellent experience comment! Means alot We really hope your enjoying your bed from us and thank you for supporitng out business.Regards,Raman
  • Review fromWayne W

    Date: 21/04/2023

    5 stars
    We just bought our second cabinet bed from WR Mattress. We had one we bought about eight years ago, but we gave it to our son in ******* when we moved to our new condo two years ago. We had been very happy with it and he was glad to have it for his place. We substituted that bed with a sofa bed we purchased, but found that it just didn't provide a good sleep for our guests so we went back to WR Mattress to purchase a new cabinet bed as we had been so happy with our previous purchase. The sales staff were very friendly and helpful. When the bed was delivered the delivery people were equally professional and very organized. Overall an excellent experience. And now our guests are getting a better sleep while we are able to make better use of the spare bedroom. Thanks WR Mattress Gallery!

    WR Mattress Gallery

    Date: 14/09/2024

    ***** ! Wow what a review Thank you for purchasing again from us. We hope your guests are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromainsley h

    Date: 21/04/2023

    5 stars
    Great customer service, delivery was perfect, the guys were punctual and polite. No issues at all throughout the whole process from ordering to delivery to setting up. Will recommend this company in future.

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you so much for your review.
  • Review fromTammy E

    Date: 14/04/2023

    5 stars
    Good value and service- I appreciated the delivery crew very much for their updates on delivery time, and cheerful help at the end of a long day for them! *********************

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you ***** for your review.
  • Review fromJames S

    Date: 31/03/2023

    5 stars
    A very professional company-The Sales Rep was very informative and knowledgeable. The delivery was quick with two men setting up the bed and installing the mattress cover. The warranty is 10 years-twice their competitor. A very comfortable transaction

    WR Mattress Gallery

    Date: 14/09/2024

    Thank you ***** for your review. We appreciate you choosing WR Mattress for your purchase.
  • Review fromLinda E.

    Date: 12/02/2023

    5 stars
    We at **************** needed a new bed after eighteen years in our Guest Suite, so we shopped around and found the best price at WR Mattress Gallery. After discussing with ****** all our concern, she was very helpful. The fact that is was made in Surrey was number one in our minds, the guarantee, quality, product and of course the price. It arrived on the date we requested, the gentlemen that delivered it were very polite and took the old one away. We would recommend them very highly. Thanks again for such wonderful service,*********************** and ***********************

    WR Mattress Gallery

    Date: 14/09/2024

    ***** Thank you for purchasing your guest bedroom mattress from us. We hope your guests are sleeping well and getting good night sleeps. Thank you for supporting our local small business.Regards,***************************
  • Review fromRachel C

    Date: 11/02/2023

    5 stars
    So grateful for this ** company.In a world where customer rapport seems to have vanished, this company WR Mattress has old school value.They cared about my questions,delivery was outstanding and followup was sincere. Wish I needed more cabinet beds so I could do business with them again.

    WR Mattress Gallery

    Date: 14/09/2024

    ****** AWW! That is such a sweet review. We hope to see you in the future when its time again to buy a new mattress :)

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.