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Find a Location

Access Gas Services Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAccess Gas Services Inc.

    Energy Management Consultant
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 20/4/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Access Gas Services Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      300 15300 Croydon Dr, Surrey, BC V3Z 0Z5
      BBB File Opened:
      4/4/2007
      Years in Business:
      17
      Business Started:
      6/10/2006
      Business Started Locally:
      6/10/2006
      Business Incorporated:
      6/10/2006
      Accredited Since:
      20/4/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • AECO Gas Storage Partnership
      Business Management
      • David Pope
      • Phillip Davies, Director
      • Jason Dubchak
      • Michelle Meixner, Customer Service Specialist
      • Charlie Barrotta, Vice President
      Contact Information

      Principal

      • Phillip Davies, Director
      • Charlie Barrotta, Vice President

      Customer Contact

      • Michelle Meixner, Customer Service Specialist
      Additional Contact Information

      Fax Numbers

      • (604) 519-0873
        Primary Fax
      • (905) 813-7707
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      27/08/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      We were ******* into believing that we were going to get a lower rate for natural gas. After reviewing a years worth of invoices I’m paying 5 times what I was before.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jacki J W

      1 star

      04/05/2023

      This company signs you up with misrepresentation and then when you cancel they ignore your and do nothing. For months I tried to cancel with them in 2018 and got nowhere. This has gone on for years now and the 5 year is almost up and still no progress. So, now I had to move due to my daughter's illness and they are trying to charge me a cancellation fee, which I definitely am not paying. They threaten to send you to "collections" and use scare tactics. This does not work with me....my biggest scare is my daughter's health. Even though I cancelled with them they say there is no confirmation number on their file so they can charge me.... The original contract would be up in November 2023. I have MOVED and have a doctor's ****** stating I had to move and all was out of my control so they can do whatever they want but they will never get a dime out of me. I refuse to pay a cancellation fee for something that was misrepresented and also that is unnecessary because of a simple and reasonable move. **** **** * *** ***** *** ***** *** ** * ***** ** *** ****** ***** 

      Access Gas Services Inc. Response

      08/05/2023

      Access Gas has attempted to attempt resolution numerous times with ************************* in regards to her account. If ********************* would like to contact ******************************* ****************** directly at the number outlined below, Access Gas will be able to properly address the complaint. Thank you for bringing this complaint to our attention, Sincerely, Access Gas Services Inc. P: ************ (Ext: 245) E: **********************************

      Local BBB

      BBB serving Mainland British Columbia

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